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Case Support Officer – Family Violence

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Quantum Support Services

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Location:
Australia , Morwell and Sale

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Category:
-

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Contract Type:
Not provided

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Salary:

88090.00 AUD / Year

Job Description:

Perfect for a Social Work graduate who excels at coordination and wants to support frontline practitioners in a high-impact environment., located in Morwell and Sale

Job Responsibility:

  • Provide essential, high-level administrative support to Case Management teams across Inner and Outer Gippsland, ensuring smooth daily operations
  • Act as a key liaison with external professional stakeholders to facilitate support and services for clients
  • Coordinate and organise essential client resources, including brokerage (vouchers and goods), to ensure timely access to support
  • Maintain accurate client records, prepare reports from systems like Passport, and manage crisis housing documentation (maintenance, condition reports)
  • Directly assist practitioners with documentation (case notes, minutes) and promote a welcoming, safe environment for clients, including children and young people

Requirements:

  • Minimum bachelor’s degree in social work (or trauma related field) and experience appropriate to the field
  • A Diploma in Community Services will also be considered
  • Exceptional administrative & organizational skills
  • Effective & sensitive communicator
  • Resilience and problem-solving
  • Valid Victorian Driver’s Licence
  • Working with Children Check
  • Police Check
What we offer:
  • Superannuation
  • Annual indexation
  • Portable long service leave
  • Leave opportunities
  • Training & professional development
  • Supervision & support
  • Promotional opportunities within the Organisation

Additional Information:

Job Posted:
February 14, 2026

Expiration:
February 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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