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Case Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Diego

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This role involves a high level of customer service, case management, and language skills, particularly in Dari, Pashto, or Farsi. As a Case Specialist, you will be responsible for reviewing applications, maintaining case files, and assisting participants with necessary case management services.

Job Responsibility:

  • Efficiently process and review customer applications
  • Maintain and update case files
  • Assist participants with case management services
  • Respond to routine requests for information
  • Follow-up on existing cases
  • Interact with different individuals
  • Conduct calls to confirm participant's living situation
  • Analyze cases to determine appropriate action
  • Work in a client services environment
  • Use language skills in Dari or Farsi to communicate effectively

Requirements:

  • Proficiency in Dari, Pashto, or Farsi
  • Excellent Customer Service skills
  • Ability to resolve Customer Service issues effectively and efficiently
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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