CrawlJobs Logo
Social Value Portal Ltd Logo Social Value Portal Ltd · -

Case Officer

United Kingdom, London 29170.00 GBP / Year · Job Posted March 13, 2026
Apply Position
Job Link Share

Job Description

We have an opportunity for a dedicated Case Officer to join our London casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across London on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Job Responsibility

  • Manage casework support, providing direct support, advice and guidance to beneficiaries
  • Assess beneficiaries' needs and draw on support from the regional specialist team and other providers as necessary
  • Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area
  • Advise beneficiaries of support which may be available to them and assist them in accessing this support
  • Work in close collaboration with other providers of welfare support services within the local area
  • Develop effective working relationships with other Legion services within the area

Requirements

Enhanced DBS check to be undertaken as part of the pre employment checks process

What we offer

  • 28 day's paid holiday (plus bank holidays) increasing with service
  • Optional annual leave purchase scheme of up to 5 working days
  • Generous pension contributions, with Employer contributions ranging from 6% to 10%
  • Range of flexible working options may be available
  • Employee Assistance Programme providing confidential counselling, financial and legal advice
  • Range of courses delivered by learning specialists to support your development goals and objectives
  • Opportunities to volunteer
  • Travel loans
  • Cycle to Work
Social Value Portal Ltd - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Case Officer

8 matching positions

Case Officer

Office Angels are recruiting for a Case Officer for a regulatory body whose head...
Location
Location
United Kingdom , Manchester
Salary
Salary:
16.21 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent verbal and written English (essential)
  • Previous administration experience in a busy environment (essential)
  • Experience of using a variety of databases and IT applications, especially Excel, Word, Outlook and Microsoft Teams (essential)
  • Ability to work at pace and work independently (essential)
  • Excellent organisational skills (essential)
  • Ability to follow stringent policies and procedures (essential)
  • Basic understanding of safeguarding (desirable)
  • Experience of managing own caseload (desirable)
Job Responsibility
Job Responsibility
  • Processing complaints and recommending/deciding on the appropriate course of action
  • Working with regional teams to progress complaints quickly by liaising with senior team members to ensure work is completed to standard
  • Providing an excellent service to complainants
  • Email correspondence
  • Quality checking yours and others work
  • Supporting the administrators within the team
  • Following strict procedures and protocols
  • Updating the in-house database to ensure your work is recorded currently
  • Following strict processes and procedures
  • Managing own caseload of complaints
What we offer
What we offer
  • Weekly pay
  • Hybrid working
  • Fulltime
Read More
Arrow Right

Case Officer

Are you passionate about making a difference in the medical and health sector? D...
Location
Location
United Kingdom , Manchester
Salary
Salary:
17.29 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience of dealing with complex casework and caseload management
  • Experience in a similar role within healthcare or the public sector
  • Strong communication skills, both verbal and written
  • A keen eye for detail and the ability to manage multiple cases simultaneously
  • The ability to oversee the work of others and delegate tasks and responsibilities
  • A compassionate approach and a genuine desire to assist others
  • A proactive attitude and a team-oriented mindset
Job Responsibility
Job Responsibility
  • Assessing and managing cases efficiently to ensure timely and effective support
  • Communicating with clients, healthcare professionals, and stakeholders to gather and relay information
  • Maintaining accurate records and documentation for each case
  • Supporting clients in navigating healthcare services and resources
  • Collaborating with team members to enhance service delivery
What we offer
What we offer
  • Competitive hourly rate of £17.29
  • Hybrid working options to support work-life balance - 2 days per month in office (more initially while training)
  • Increase to 38 days holiday (inclusive of bank holidays) after 12 weeks temping
  • Opportunities for professional development and training
  • A supportive and friendly workplace culture
  • Access to employee wellness programs and resources
  • Fulltime
Read More
Arrow Right

APS 4 - Passport Case Officer

As an APS4 Passport Case Officer, your duties include: Facilitate the coordinati...
Location
Location
Australia , Darwin
Salary
Salary:
51.98 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 03, 2026
Flip Icon
Requirements
Requirements
  • MUST be an Australian citizen to be eligible
  • Strong data entry skills
  • High attention to detail
  • Manage and mentor people
  • Excellent customer service and communication skills
  • Ability to analyse numerical and written information
  • Ability to do repetitive tasks on a daily basis
  • Reliable and adaptable to respond to changes in workloads and priorities
Job Responsibility
Job Responsibility
  • Facilitate the coordination of workflow, workload and resource allocation priorities as they relate to the eligibility of travel document tasks as well as provide assistance with face-to-face interviews of clients to enable travel and legalisation documents issuance
  • Perform internal/external correspondence, client service, personalisation support, custodian, telephone enquiries, spoils and destruction for small to medium offices
  • Provide advice and support to other staff in relation to issuing Authentications, Apostilles and Certificate of No Impediment in line with the Department's guidelines and international legal requirements
  • Deliver courteous, prompt and professional client service when providing guidance to the public on travel document matters and document legalisation processes through various channels including face-to-face, telephone or in writing
  • Identify, investigate and resolve moderately-complex-to-complex passport eligibility and related issues, suggest solutions to senior officers as appropriate when escalating matters
  • Liaise and collaborate with key internal and external stakeholders to keep abreast of developments related to the issue of Australian travel documents and other operational areas
  • May be required to perform straightforward or routine travel document client interviews, for Australian travel documents (as required) in Canberra or State and Territory Offices
  • Ability to perform high speed and accurate data entry, document preparation, scanning, personalisation, crop, document/photo exceptions re-work if required
  • Meet deadlines, required work outputs and performance expectations in line with APO Performance Frameworks
What we offer
What we offer
  • 51.98 per hour + 12% super
  • Weekly Pay
  • 1 year contract until June 2027 plus potential for extension
  • Darwin NT Location
  • Supportive team culture
Read More
Arrow Right

Case Worker and Community Development Officer

We are seeking a motivated and skilled Case Worker & Community Development Offic...
Location
Location
Australia , Casino
Salary
Salary:
Not provided
nrcg.org.au Logo
Northern Rivers Community Gateway
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Tertiary qualifications in a related field and/or two years’ relevant experience
  • Experience working with Aboriginal and Torres Strait Islander peoples and disadvantaged clients
  • Knowledge and experience in case coordination and community development
  • Strong stakeholder engagement and networking skills
  • Proficient in Microsoft Office and database systems
  • NSW Working With Children Check
  • National Police Check
  • Current NSW Driver Licence
Job Responsibility
Job Responsibility
  • Support and coordinate community-building activities at the Casino Neighbourhood Centre
  • Provide case coordination, client assessments, and develop strategies addressing individual support needs
  • Collaborate with other organisations, government agencies, and stakeholders to strengthen service delivery
  • Assist with volunteer engagement and program coordination
  • Maintain accurate records, data systems, and reports in line with NRCG procedures
  • Contribute to grant applications and project reporting
  • Monitor and report against agreed outcomes and work plans
  • Ensure safe, inclusive, and professional practices at all times
What we offer
What we offer
  • Salary packaging to increase take home pay
  • Supportive supervision and professional development opportunities
  • A values driven, collaborative and inclusive workplace
  • Opportunity to make a meaningful difference in the Casino community
  • Two week bonus leave period over Christmas
  • Parttime
Read More
Arrow Right

Case Worker and Community Development Officer

We are seeking a motivated and skilled Case Worker & Community Development Offic...
Location
Location
Australia , Casino
Salary
Salary:
Not provided
nrcg.org.au Logo
Northern Rivers Community Gateway
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Tertiary qualifications in a related field and/or two years’ relevant experience
  • Experience working with Aboriginal and Torres Strait Islander peoples and disadvantaged clients
  • Knowledge and experience in case coordination and community development
  • Strong stakeholder engagement and networking skills
  • Proficient in Microsoft Office and database systems
  • NSW Working With Children Check
  • National Police Check
  • Current NSW Driver Licence
Job Responsibility
Job Responsibility
  • Support and coordinate community-building activities at the Casino Neighbourhood Centre
  • Provide case coordination, client assessments, and develop strategies addressing individual support needs
  • Collaborate with other organisations, government agencies, and stakeholders to strengthen service delivery
  • Assist with volunteer engagement and program coordination
  • Maintain accurate records, data systems, and reports in line with NRCG procedures
  • Contribute to grant applications and project reporting
  • Monitor and report against agreed outcomes and work plans
  • Ensure safe, inclusive, and professional practices at all times
What we offer
What we offer
  • Salary packaging to increase take home pay
  • Supportive supervision and professional development opportunities
  • A values driven, collaborative and inclusive workplace
  • Opportunity to make a meaningful difference in the Casino community
  • Two week bonus leave period over Christmas
  • Parttime
Read More
Arrow Right
New

Legal Administrator

We are looking for a Legal Administrator to support estate planning and probate ...
Location
Location
United States , Boston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in a legal administrative, legal assistant, or similar law office support role
  • Working knowledge of estate planning documents, probate processes, or trust administration procedures
  • Experience maintaining legal files and handling document organization with a high level of accuracy
  • Familiarity with e-filing, court filing procedures, and deadline-sensitive legal submissions
  • Proficiency with case management software and standard office technology tools
  • Strong calendar management skills with the ability to prioritize multiple deadlines and appointments
  • Excellent written and verbal communication skills for interacting with clients, attorneys, and external parties
Job Responsibility
Job Responsibility
  • Draft, revise, and assemble estate planning materials such as wills, trusts, and powers of attorney for attorney review and finalization
  • Assist with probate and trust administration filings by preparing documentation, submitting materials electronically or with the court, and monitoring key due dates
  • Serve as a point of contact for clients by scheduling meetings, gathering required information, and communicating next steps clearly and effectively
  • Organize and maintain matter files, legal records, and supporting asset documentation to ensure information is current and easily accessible
  • Manage calendars for appointments, filing deadlines, and case-related milestones to help keep legal matters on track
  • Provide administrative support through correspondence preparation, document handling, and routine office coordination related to active legal matters
  • Support billing activities by helping prepare invoices, tracking time-related information, and maintaining accurate administrative records
  • Use case management software to update matter status, store documentation, and track progress across multiple files
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Sr. Paralegal

We are looking for an accomplished Sr. Paralegal to support a busy legal team ha...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 8 years of paralegal experience focused on litigation within a law firm environment
  • Demonstrated background supporting complex commercial or civil litigation matters from early case development through resolution
  • Strong working knowledge of e-discovery applications and Microsoft Office tools
  • Ability to manage multiple priorities effectively while maintaining accuracy under tight deadlines
  • Excellent written and verbal communication skills with a sharp eye for detail
  • Bachelor's degree or completion of a paralegal certificate program is preferred
  • Prior experience preparing for trial and providing direct support during court proceedings is strongly preferred
Job Responsibility
Job Responsibility
  • Partner with attorneys throughout the lifecycle of litigation matters, providing hands-on support from case opening through trial and appellate stages
  • Research legal issues and assemble case-related materials such as discovery records, deposition summaries, and medical documentation for attorney review
  • Prepare, revise, and finalize a wide range of legal filings and correspondence, ensuring accuracy, completeness, and consistency
  • Submit documents to state and federal courts and monitor filing requirements, procedural rules, and critical due dates
  • Oversee high-volume document collections and coordinate electronic discovery workflows using litigation support platforms
  • Arrange logistics for depositions, hearings, trials, and meetings with expert witnesses, external partners, and service providers
  • Maintain organized case records, track court deadlines, and manage litigation calendars to support timely case progression
  • Assist with trial readiness by organizing exhibits, assembling case binders, and supporting on-site proceedings, including travel when needed
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Project Management Office Manager

Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
airswift.com Logo
Airswift Sweden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Open for Thai nationals only
Job Responsibility
Job Responsibility
  • Performs the common tasks for the efficient plant management (e.g., comparative review of budget, maintenance work, procurement work)
  • Facilitates to generate Kaizen ideas and implements/manages the new projects
  • Improve and standardize plant management quality, including troubleshooting, emergency response, and irregular operational support
  • Share lessons learned, trouble cases, and near miss cases (Yokoten) across all sites to improve operational and maintenance performance
  • Establishes the standardized work procedures for the plant management (e.g., Alarm list/action plan in the case of trouble or emergency, Maintenance/inspection/spare parts of critical equipment/items)
  • Establishes the standardized HR development plan (e.g., on-the-job training and assessment to improve operators's O&M skill and PM/PE/OL's plant management skill)
  • Lead and standardize maintenance management activities across all plant sites, including maintenance planning, CMMS utilization, maintenance procedures, and maintenance best practices
  • Manage and support Maintenance Engineering Team to improve plant reliability, operational efficiency, maintenance quality, and maintenance cost effectiveness
  • Oversee major maintenance activities, troubleshooting support, corrective/preventive actions, and breakdown maintenance to minimize plant downtime and operational risks
  • Develop and improve maintenance systems, maintenance programs, manuals, inspection standards, and spare parts management to support stable and sustainable plant operation
  • Fulltime
Read More
Arrow Right