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Office Angels Logo Office Angels · Office Administration

Case Officer

United Kingdom, Manchester Employment contract 17.29 GBP / Hour · Job Posted April 23, 2026
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Job Description

Are you passionate about making a difference in the medical and health sector? Do you thrive in a dynamic environment and enjoy helping others? If so, we have the perfect opportunity for you! We are recruiting for Case Officers on behalf of a leading Manchester based organisation.

Job Responsibility

  • Assessing and managing cases efficiently to ensure timely and effective support
  • Communicating with clients, healthcare professionals, and stakeholders to gather and relay information
  • Maintaining accurate records and documentation for each case
  • Supporting clients in navigating healthcare services and resources
  • Collaborating with team members to enhance service delivery

Requirements

  • Previous experience of dealing with complex casework and caseload management
  • Experience in a similar role within healthcare or the public sector
  • Strong communication skills, both verbal and written
  • A keen eye for detail and the ability to manage multiple cases simultaneously
  • The ability to oversee the work of others and delegate tasks and responsibilities
  • A compassionate approach and a genuine desire to assist others
  • A proactive attitude and a team-oriented mindset

What we offer

  • Competitive hourly rate of £17.29
  • Hybrid working options to support work-life balance - 2 days per month in office (more initially while training)
  • Increase to 38 days holiday (inclusive of bank holidays) after 12 weeks temping
  • Opportunities for professional development and training
  • A supportive and friendly workplace culture
  • Access to employee wellness programs and resources
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