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We are looking for a detail-oriented Case Manager to support a legal team serving clients in Charlottesville, Virginia. This contract-to-permanent opportunity is ideal for someone who can keep case-related information organized, communicate clearly with clients and internal stakeholders, and help maintain steady progress across a high-volume workload. The role combines administrative coordination, document preparation, and case support in a fast-paced detail-oriented environment.
Job Responsibility
Coordinate with senior case support staff and legal team members to help move client-related matters forward according to established timelines and priorities
Monitor outstanding items with external agencies and follow up to help obtain required records, updates, and responses in a timely manner
Keep clients informed by providing clear case status updates and relaying relevant information professionally and accurately
Prepare, review, and proofread correspondence and basic legal documents to ensure completeness, clarity, and accuracy
Maintain organized case files by copying, filing, and updating documents so records remain current and readily accessible
Provide regular progress updates to supervisors, raise potential obstacles early, and assist in developing practical solutions to stay on schedule
Manage daily activities across a large caseload using case management software, ensuring tasks are tracked and completed consistently
Support quick-submit processes with the VA and participate in routine meetings with department leaders to review file activity and next steps
Offer administrative coverage for teammates and take on additional support duties as business needs require
Requirements
Experience in administrative support, legal assistance, or office coordination within a structured work setting
Ability to manage a high volume of work while maintaining strong organization, accuracy, and attention to detail
Strong written and verbal communication skills, including the ability to draft and proofread correspondence
Proficiency with data entry, document handling, inbound call support, and general front-office or receptionist responsibilities
Comfort working with legal terminology and handling sensitive information with a high degree of confidentiality
Capability to work independently, prioritize competing deadlines, and escalate delays or concerns appropriately
Customer-focused approach with the ability to interact effectively with clients, attorneys, supervisors, and team members
What we offer
Medical, vision, dental, and life and disability insurance