Case Manager

• Build effective working relationships with workers, rehab providers, government agencies, legal providers, and medical professionals to drive successful outcomes
• make key liability decisions and assess claims for reasonable and necessary treatment
• assess and manage injury needs, handle correspondence regarding workers compensation benefits, treatment, rehabilitation, and interpret medical reports
• provide timely and effective responses to customer needs and ensure accurate processing of claims
• accurately calculate benefits and apply relevant legislative rules and timeframes in managing benefits.

• Extensive experience working as part of a highly resilient team
• experience in a comparable industry or case management experience is desirable but not essential
• strong drive and interest in leveraging your customer-focused experience to grow a career in case management
• known for your empathetic style and customer-focused approach, allowing you to ‘walk beside our customers’
• ability to handle difficult situations professionally while resolving complex issues
• ability to work collaboratively in a team environment, providing advice and guidance to other team members.

Experience in a comparable industry or case management experience.

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
• flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
• career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
• financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!