Case Manager

Hello Neighbor is seeking a Preferred Communities GAPS Case Manager to provide stabilization-focused, trauma-informed case management services to refugees and ORR-eligible individuals in the local area. The Preferred Communities GAPS Case Manager supports individuals and families who require some additional case management and navigation support following their initial resettlement period. Services focus on addressing barriers to stability and self-sufficiency, including medical access, benefits navigation, transportation planning, and connection to community resources. This role emphasizes short-term engagement, systems navigation, and coordination of services rather than intensive or clinical case management. The GAPS Case Manager works collaboratively with internal Hello Neighbor programs and external partners to ensure continuity of care, appropriate referrals, and non-duplication of services, using a trauma-informed and culturally responsive approach.