This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
In this contract position, you will play a vital role in supporting formerly homeless individuals, many of whom face challenges such as mental health conditions, substance abuse, or medical issues. Your primary focus will be on providing personalized case management services that promote housing stability and improve the overall quality of life for tenants.
Job Responsibility:
Manage a caseload of 60-100 units, working closely with tenants to address challenges related to housing retention and personal well-being
Conduct outreach and follow-up visits to assess tenant needs and provide ongoing support
Develop and implement individualized case management plans tailored to tenant-driven goals
Assist tenants in accessing and maintaining benefits, as well as ensuring timely rent payments
Collaborate with hotel managers on unit habitability concerns, including pest control and monthly inspections
Organize community-building activities, such as social events and tenant groups, to foster a supportive environment
Refer tenants to employment programs and other resources as necessary, ensuring successful connections
Respond to tenant crises with effective intervention strategies, including de-escalation techniques
Maintain accurate and confidential case management files, ensuring compliance with organizational standards
Report incidents of abuse or neglect promptly while adhering to confidentiality protocols
Requirements:
Proven experience in case management, social work, or a related field
Strong organizational skills with the ability to manage a high caseload effectively
Excellent interpersonal and communication skills to build rapport with tenants
Knowledge of mental health, substance abuse, and housing-related challenges
Proficiency in administrative tasks such as data entry and filing
Ability to collaborate with diverse teams and external service providers
Familiarity with tenant rights and advocacy practices
Experience managing crises and providing de-escalation support
What we offer:
medical, vision, dental, and life and disability insurance