This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a dedicated Case Manager to join our team on a contract basis in San Francisco, California. This role involves working closely with formerly homeless individuals to provide essential support and services that promote housing stability and overall well-being. The ideal candidate will thrive in a dynamic environment and possess strong administrative and interpersonal skills to effectively manage a diverse caseload.
Job Responsibility:
Oversee a caseload of 60-90 units, supporting formerly homeless individuals with mental health, substance abuse, and medical challenges
Conduct outreach visits upon tenant entry to housing, regularly follow up, and address emerging needs
Perform comprehensive needs assessments and deliver tailored case management services focused on housing retention and quality of life improvements
Facilitate tenants' access to benefits, assist with rent payments, and address unit habitability concerns
Collaborate with hotel management on routine pest control and unit inspections to ensure tenant satisfaction
Refer eligible tenants to job placement programs and assist them in connecting with employment opportunities
Organize tenant community events, social activities, and groups to foster a supportive living environment
Respond effectively to tenant crises, providing de-escalation and intervention as needed
Maintain accurate and confidential tenant records, ensuring compliance with relevant policies
Work with internal teams and external providers to advocate for tenant needs and coordinate necessary services
Requirements:
Previous experience in case management or a related field is required
Strong administrative skills, including data entry and file management
Ability to effectively engage with individuals facing mental health, substance abuse, and medical challenges
Proven ability to handle crises and provide de-escalation support
Familiarity with housing programs and tenant advocacy
Excellent communication skills for collaborating with tenants, staff, and external providers
Competency in organizing community events and fostering positive tenant relationships
Ability to maintain confidentiality and demonstrate attention to detail in all interactions
What we offer:
medical, vision, dental, and life and disability insurance