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Case Manager

United States, Cleveland Contract work · Job Posted June 28, 2026
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Job Responsibility

  • Coordinate case management activities by reviewing patient information, organizing follow-up needs, and supporting continuity of care
  • Verify medical insurance coverage and benefits to confirm eligibility and assist with service planning
  • Maintain accurate documentation in electronic medical record systems and update case details in a timely manner
  • Schedule patient appointments, coordinate referrals, and help align services with care plans and provider availability
  • Communicate with patients, families, providers, and internal care teams to gather information and address case-related questions
  • Apply medical terminology knowledge when reviewing records, entering documentation, and supporting administrative workflows
  • Assist with social work-related coordination by connecting patients with appropriate resources and support services
  • Monitor assigned cases for outstanding actions, required documentation, and timely progression through the care process

Requirements

  • Experience in case management, medical administration, social work support, or a related healthcare coordination role
  • Working knowledge of basic medical terminology and the ability to understand healthcare documentation
  • Experience with medical insurance verification, including confirming eligibility and coverage details
  • Proficiency with electronic medical record systems and accurate data entry practices
  • Ability to manage patient scheduling, referrals, and multiple administrative priorities effectively
  • Strong communication skills for interacting with patients, clinical staff, and insurance representatives
  • High level of organization, attention to detail, and ability to handle sensitive information professionally

What we offer

  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan

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