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Case Manager - Residential Family Services

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Brook-St Hiredonline

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Location:
United Kingdom , Ilford

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Category:
-

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Contract Type:
Not provided

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Salary:

29000.00 - 31500.00 GBP / Year

Job Description:

Case Manager - Residential Family Services. We're recruiting on behalf of a leading Residential Family Centre that provides a safe, supportive, and professional environment for families. They are looking for a Case Manager to join their dedicated team and play a key role in helping parents and children build meaningful relationships while ensuring the highest safeguarding standards.

Job Responsibility:

  • Managing a caseload of families throughout their assessment process
  • Acting as a positive role model and providing guidance to both parents and children
  • Leading the safe day-to-day running of the service during shifts
  • Overseeing and supporting key workers, ensuring high-quality case records and reports
  • Liaising with local authorities, social workers, guardians, and other professionals
  • Supervising and supporting staff, including contributing to training and inductions
  • Ensuring compliance with safeguarding, health & safety, and Residential Family Centre Standards

Requirements:

  • Minimum NVQ Level 3 (Childcare, Education, or relevant field) - Level 5 or equivalent desirable
  • At least 3 years' experience working with families and children, ideally in a residential or safeguarding context
  • Strong knowledge of child protection, child development, and family assessment processes
  • Experience in multi-agency working and case management
  • Excellent communication, report-writing, and organisational skills
  • A supportive, empathetic approach with the ability to manage sensitive situations calmly
  • Flexibility to work some evenings, weekends, and bank holidays
  • An Enhanced DBS check is required
What we offer:
  • Annual Leave
  • Pension
  • Benefits
  • Overtime opportunities
  • Ongoing training and professional development
  • Supportive, collaborative working environment

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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