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The Care Manager—Registered Nurse is a key member of our Special Needs Plan (SNP) care team, responsible for coordinating care for members who often face multiple chronic medical and behavioral health conditions, as well as various social determinants of health (SDoH) needs.
Job Responsibility:
50-75% of the day is dedicated to telephonic engagement with members and the coordination of their care
Compiles all available clinical information and partners with the member to develop an individualized care plan
Provides evidence-based disease management education and support
Ensure the appropriate members of the interdisciplinary care team are involved
Provides care coordination to support a seamless health care experience
Meticulous documentation of care management activity
Collaborate with other participants of the Interdisciplinary Care Team to address barriers
Identifies and connects members with health plan benefits and community resources
Meets regulatory requirements within specified timelines
Supports other members of the Care Team through clinical decision making
Requirements:
Active and unrestricted Registered Nurse (RN) licensure in the state of Pennsylvania (PA) OR Compact Registered Nurse (RN) licensure in state of residence
Proficient in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, and Teams
Access to a private, dedicated space to conduct work effectively
3+ years of nursing experience
2+ years of case management, discharge planning and/or home healthcare coordination experience
Associate’s of Science in Nursing (ASN) degree AND relevant experience in a health care-related field
Nice to have:
Experience providing care management for Medicare and/or Medicaid members
Experience working with individuals with SDoH needs, chronic medical conditions, and/or behavioral health
Experience conducting health-related assessments and facilitating the care planning process
Bilingual skills, especially English-Spanish
Bachelor’s of Science in Nursing (BSN)
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching