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Case Manager Level 1

https://www.allianz.com Logo

Allianz

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Location:
Australia , Melbourne

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Job Responsibility:

  • Maintaining and improving technical knowledge across all facets of claims management
  • Keeping up to date with legislative amendments and their practical application
  • Managing claims within delegated authority level whilst reviewing medical and like entitlements in line with our legislation and communicating these outcomes to the relevant stakeholders
  • Ensuring that customer service standards are maintained through prompt resolution of enquiries

Requirements:

  • Excellent customer service & ability to engage with multiple stakeholders
  • Ability to achieve outcomes by reviewing medical and factual evidence
  • Proven ability to manage time effectively
  • Excellent team ethos
  • Proven ability to work in a fast-paced environment
What we offer:
  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
  • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
  • Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
  • Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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