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Case Manager Individual Shelter

United States, Pittsfield 21.00 USD / Hour · Job Posted December 29, 2025
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Job Description

ServiceNet is seeking a compassionate and resourceful Case Manager to support individuals experiencing homelessness at our Individual Shelter in Pittsfield, MA. As part of our Shelter and Housing Division, you will play a critical role in helping guests stabilize their lives, connect with vital community services, and make a successful transition into permanent housing.

Job Responsibility

  • Conduct intakes and assessments for guests upon entry to the program
  • Provide ongoing case management throughout each guest’s stay and during their transition to stable housing
  • Engage individuals in the local community who have experienced homelessness and offer case management services as needed

Requirements

  • At least one year of experience working with individuals experiencing low income, mental health conditions, and/or addiction
  • Knowledge of social service agencies in the Berkshire County area
  • High school diploma or equivalent, with additional training equivalent to two years of college
  • Valid driver’s license, personal vehicle, and acceptable motor vehicle record

What we offer

  • Dental insurance
  • Health insurance
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Paid orientation and trainings
  • Generous time-off package
  • Comprehensive health and dental insurance plans
  • 403(B)-retirement plan, with employer matching
  • Long-term disability benefits
  • paid life insurance
  • Advancement opportunities
  • tuition assistance
  • and several more benefit options
  • Paid Vacation Leave, Sick Leave, Holidays, & Personal Leave
  • 403(b) Retirement Plan (with contributions made by ServiceNet)
  • Health Insurance, Dental Insurance, FSA, Employer Paid Life, & Disability Insurance
  • Discounted Auto and Homeowner’s Insurance
  • Continuing Education & Loan Forgiveness Opportunities

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