Case manager - travel insurance, Randstad

Randstad

Location:
Canada, Mississauga

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Working as a Case Manager, you'll bring a strong background in case management (preferably from the travel insurance or assistance industry). You'll be able to leverage your expertise and experience to help resolve sensitive situations with care and efficiency. If you thrive in a fast paced environment and are ready to make a change, we want to hear from you!

Job Responsibility:

Serve as the main point of contact for clients
maintain accurate and detailed records, and analyze case trends
Educate clients on policy terms, procedures, and available options
Communicate and coordinate with various healthcare providers, travel vendors and internal teams
serve as the point person from intake to resolution

Requirements:

4+ years experience in case management or claims support
Technologically proficient with MS office, and various claims management software
Strong communication skills in English (French is a strong asset)
Independent worker with the ability to manage competing priorities
Understanding of medical terminology is important

Nice to have:

French is a strong asset

What we offer:

Competitive salary range based on your experience
fully remote work (anywhere in ontario)
Monday-Friday 8:30-5pm
3 weeks vacation
personal days
health insurance
work for a dynamic company that is disrupting the industry

Additional Information:

Job Posted:
April 03, 2025

Expiration:
May 24, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Case manager - travel insurance