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Case Manager - Residential Family Services. We're recruiting on behalf of a leading Residential Family Centre that provides a safe, supportive, and professional environment for families. They are looking for a Case Manager to join their dedicated team and play a key role in helping parents and children build meaningful relationships while ensuring the highest safeguarding standards.
Job Responsibility:
Managing a caseload of families throughout their assessment process
Acting as a positive role model and providing guidance to both parents and children
Leading the safe day-to-day running of the service during shifts
Overseeing and supporting key workers, ensuring high-quality case records and reports
Liaising with local authorities, social workers, guardians, and other professionals
Supervising and supporting staff, including contributing to training and inductions
Ensuring compliance with safeguarding, health & safety, and Residential Family Centre Standards
Requirements:
Minimum NVQ Level 3 (Childcare, Education, or relevant field) - Level 5 or equivalent desirable
At least 3 years' experience working with families and children, ideally in a residential or safeguarding context
Strong knowledge of child protection, child development, and family assessment processes
Experience in multi-agency working and case management
Excellent communication, report-writing, and organisational skills
A supportive, empathetic approach with the ability to manage sensitive situations calmly
Flexibility to work some evenings, weekends, and bank holidays
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