Job Description:
This new Rare Diseases GTM model highlights the need to reinvent and evolve the Case Management (CM) role with more accountability, responsibility, and strategic intent than ever before. The new CM will be required to elevate performance, skills, knowledge, behaviors and contribute a critical component of our new play to win elite approach.\n\nWe have elevated the CM role to include: Building expertise for 7 brands, 5 therapeutic areas, engage inaccount strategy and planning with galaxy and constellation teams (monthly), engage in launch preparations with insights and expertise, understanding market conditions that impact the patient journey (i.e. payer coverage, government, legislation, Pharma, industry, access), understanding rare competitive products, advise the cross functional teams on the patient perspective, consider the account perspective, and developing skills sets that will allow them to compliantly bring patient insights back to leadership reducing the need for external insights gathering. CM will communicate key performance indicators (KPIs) to measure success and impact (reported monthly).\n\nThe Case Management Specialist (CMS) will be responsible for supporting Rare Disease patients and families through comprehensive care coordination and case management expertise aligned to their assigned account territory. The CMS will develop and execute personalized care plans to identify and address barriers to treatment, foster ongoing relationships with patients, caregivers, healthcare providers, and other key stakeholders. The CMS proactively identifies and mitigates access barriers, coordinates with insurance providers, specialty pharmacies, and local resources as needed. Additionally, they assist in facilitating insurance approvals for both the product and administration, ensuring seamless collaboration across multiple functions to maintain a cohesive support network. The SACMS works collaboratively in a team environment with internal cross-functional team members to help facilitate and optimize patient care.\n\nWe are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing Progress to make a real impact on millions.\n\nJoin the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
