Case Management Coordinator, CVS Health

CVS Health

Location:
United States, Downers Grove

Category:
-

Contract Type:
Employment contract

Salary:

21.10 - 44.99 USD / Hour

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Job Description:

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.

Job Responsibility:

Utilizes critical thinking and judgment to collaborate and inform the case management process
Facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling
Identifying and assisting with accessing benefits and education for members through the use of care management tools and resources

Requirements:

2 years experience in behavioral health, social services or appropriate related field equivalent to program focus
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
Ability to travel within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise
Excellent analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills
Ability to work independently
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications
Efficient and Effective computer skills including navigating multiple systems and keyboarding
Bachelor's degree or non-licensed master level clinician required with either degree being in behavioral health or human services (psychology, social work, marriage and family therapy, counseling)

Nice to have:

Case management and discharge planning experience
Managed Care experience

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
October 01, 2025

Expiration:
November 01, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Case Management Coordinator