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Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning. This includes but, is not limited to, faxing inquiries, arranging ambulance transportation, making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, etc.; delivers the Important Message of Medicare to patients; documents appropriately in Meditech. The Case Management Coordinator also provides support to the department by checking the department voicemail, retrieving orders from the printer and distributing to appropriate staff, retrieving faxes and documenting in BAR, faxing CCS referrals, faxing Interqual reviews and documenting in BAR, ordering supplies, scheduling meetings, greeting visitors.
Job Responsibility
Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning
Faxing inquiries
Arranging ambulance transportation
Making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, etc.
Delivers the Important Message of Medicare to patients
Documents appropriately in Meditech
Provides support to the department by checking the department voicemail, retrieving orders from the printer and distributing to appropriate staff, retrieving faxes and documenting in BAR, faxing CCS referrals, faxing Interqual reviews and documenting in BAR, ordering supplies, scheduling meetings, greeting visitors.
Requirements
High School diploma or equivalent preferred
One year general office/clerical experience preferred
Proficient in Microsoft Office
Knowledge of medical terminology preferred
Excellent customer service and organizational skills required.