Case Intake Manager Job at Robert Half (San Francisco)

Case Manager

We are offering a long-term contract employment opportunity for a Case Manager i...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of case management or direct client service experience, ideally with housing-insecure or vulnerable populations
Knowledge of community resources and social services in the Baltimore area, especially in housing, employment, mental health, and public assistance
Experience using Homeless Management Information System (HMIS) or similar case management/data entry platforms
Excellent communication and interpersonal skills for working with clients and collaborating with partners, landlords, and internal staff
Proven ability to develop and maintain case plans, track goals, and monitor client progress
Organizational skills with the ability to manage multiple priorities and meet deadlines
Ability to maintain client confidentiality and adhere to ethical and professional standards

Job Responsibility

Handle intake referrals and set up appointments from Program and Grants Support Specialist
Prepare all necessary intake paperwork, collect client identifying documentation, and provide an initial program orientation
Develop an individual case management plan, including financial planning and housing goals in collaboration with each client
Input client data in the Homeless Management Information System (HMIS) and other data management systems accurately and in a timely manner
Conduct needs assessment, make appropriate community referrals, and provide support to connect clients to ancillary services
Assist clients with housing needs, including searching for housing leads and providing landlords with insight on services/programs
Help clients with employment, transportation, childcare, and counseling-related needs or concerns by connecting them to appropriate community resources and referrals
Ensure client compliance with program policies and expectations and provide warnings in verbal and written form, as necessary
Develop and maintain a list of potential housing opportunities for clients with support from other staff
Collaborate and communicate with other service providers, community partners, resident manager, and other agency staff and landlords/property managers as it relates to individual work or client needs

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Case Manager

Blue Star Homecare is a leading provider of in home lifestyle and social support...

Location

Australia , Melbourne

Salary:

Not provided

Blue Star Homecare

Expiration Date

Until further notice

Requirements

Excellent interpersonal communication, networking and negotiation skills
An ability to take the initiative, prioritise, delegate and organise activities
Knowledge of NDIS Care Plans, community resources and service networks for older Australians and their carers
Minimum 2 years Experience with person centred care planning processes, including assessment and establishing client goals
Experience managing client budgets, being responsive and accountable for time sensitive tasks
Ability to work with set KPIs and achieve targets
Experience in the Microsoft Office suite and exposure and/or ability and confidence to acquire skills for in-house client database systems
Tertiary qualifications in allied health, social science, health/welfare discipline, or a related field
In the absence of completed tertiary qualifications, experience in the delivery of person-centred practices in non complex and/or complex case management and/or demonstrated experience with complex service oriented offerings in Disability services
All appointments are made subject to a satisfactory National Police Check conducted by Blue Star Homecare and a valid Working with Children Check provided by the applicant, as requested

Job Responsibility

Review intake information engage new clients, establishing the home care agreement, care plan, budget and connect the client with services and supports
Work mobile, conducting client visits as needed, practicing person centred care planning, providing independent advice and guidance to clients and their families
Work collaboratively with clients, their carers and representatives, ensuring their ongoing needs and preferences supported, to live independently at home
Liaise with Blue Star Homecare employees, stakeholders, partnered service providers on behalf of the client and Blue Star Homecare
Conduct annual reviews for all clients, revising their care plan, goals, services and budget expenditure
Ensure operations are conducted ethically, fairly and within the statutory legal and contractual requirements
Attendance at our Head Office for training and team meetings

What we offer

Flexible working arrangements – WFH
Competitive salary to match your experience

Fulltime

Go Case Manager

The Growth Opportunity (GO) Case Manager will play a crucial role in supporting ...

Location

United States , Chicago

Salary:

48000.00 - 52000.00 USD / Year

Chicago Urban League

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Human Services, Counseling, Social Work, Psychology or Similar Field preferred
2-3 years of experience working with young adults ages 18-26 required
1-2 years of group facilitation experience required
Experience in the area of: teaching, training and Workforce Development a plus

Job Responsibility

Develop and facilitate career readiness training curricula
Conduct comprehensive intake interviews to assess participants’ needs, goals, strengths, and eligibility
Lead on-site and off-site special projects and training as requested by the Program Manager
Develop Individualized Career Plans (ICP) tailored to each participant’s goals
Manage Customer Relationship Management (CRM) databases (i.e. RiseKit, REO GPMS, etc.)
Outsource industry leaders, community advocates, and employers to serve as guest speakers
Actively engage with community organizations and youth-serving agencies to identify potential participants
Build strong relationships with participants, teammates, student interns, and community partners
Maintain open and professional communication with participants, teammates, funding sources, employer partners, community partners, and direct supervisor
Maintain accurate records of participant attendance, paperwork, coursework, and other relevant documentation

What we offer

401K plan

Fulltime

Bilingual Spanish Case Manager

We are offering a contract to hire employment opportunity for a Bilingual Spanis...

Location

United States , Torrance

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in Customer Service, demonstrating exceptional interpersonal and communication skills
Proficient in Data Entry, with a keen eye for detail and accuracy
Ability to Manage Timelines effectively, ensuring all tasks are completed in a timely manner
Advanced knowledge of Microsoft Excel, capable of creating complex spreadsheets and managing data
Proficiency in using Microsoft Outlook for managing emails, appointments, and contacts
Skilled in using Microsoft PowerPoint to create engaging presentations
Proficient in Microsoft Word, capable of creating, formatting, and editing documents
Experience in Organizing Files, ensuring efficient retrieval and management of information
Proficient in Scanning documents, maintaining a high level of accuracy and quality
Experience with Shipping Functions, including packaging, labeling, and tracking shipments

Job Responsibility

Deliver superior customer service assistance to ensure client satisfaction
Engage new clients during the intake process to foster increased participation in treatment
Advocate for and provide access to additional resources for clients and their families, based on detail oriented assessment and service planning
Address and resolve any issues that may hinder client attendance
Support various departments within the organization as needed, ensuring seamless operations
Uphold a high level of professionalism and sensitivity when dealing with clients
Establish supportive relationships with clients, staff, and external entities to secure necessary resources
Adhere strictly to company policies and procedures while carrying out all duties
Manage client data entry and organize files to maintain accurate client records
Use Microsoft Office tools (Excel, Outlook, PowerPoint, Word) proficiently to support administrative tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Employee Relations Intake Specialist

Our client, Amazon, is seeking a highly organized ER Intake Specialist to suppor...

Location

United States , Atlanta; Arlington; Herndon; Seattle; Bellevue; Nashville; San Diego; Tempe; Austin

Salary:

48.00 - 52.00 USD / Hour

Axiom Law

Expiration Date

Until further notice

Requirements

5+ years of experience in HR operations, case management, or employee relations in a large, complex organization
Strong computer proficiency, including Microsoft Word, Excel, and data management tools
Exceptional attention to detail, critical thinking, and high judgment in decision-making
Excellent written and verbal communication skills
Ability to manage competing priorities and remain flexible in a dynamic environment
Experience with HR case management systems
Proven success working with large data sets or in roles requiring rapid information processing
Strong typing speed (high WPM) and comfort navigating multiple systems simultaneously
Prior experience in staffing, employee relations, or HR analytics

Job Responsibility

Retrieve and review cases from the ER queue and determine the appropriate routing
Make high-volume, high-judgment triage decisions, typically reviewing and assigning 100 cases per day
Support the central intake process, as well as adjacent processes such as Employee Experience (EE) case management (e.g., routing emails into the case management system)
Maintain accuracy and consistency in data entry and tracking through internal tools such as HRSC and other Amazon systems
Collaborate cross-functionally to ensure cases are properly categorized, resolved, and documented in compliance with internal protocols
Adapt quickly to changing priorities and contribute to ongoing process improvements across the ER organization

What we offer

health benefits
401K
professional development resources
learning and development programs

Fulltime

Case Specialist

The Case Specialist will play a key role in providing direct support and advocac...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Farsi, Dari, and Pashto (spoken and written)
Bachelor’s degree in Social Work, Human Services, Psychology, or a related field (preferred)
2+ years of experience in case management, client advocacy, or a related field, preferably in a nonprofit setting
Strong interpersonal, organizational, and problem-solving skills
Proficiency in case management software and Microsoft Office Suite
Ability to navigate sensitive cultural contexts with empathy and respect

Job Responsibility

Conduct client intakes, needs assessments, and develop personalized service plans
Provide one-on-one case management and ongoing support to Farsi, Dari, and Pashto-speaking clients
Advocate for clients' access to healthcare, housing, legal aid, employment, and educational resources
Build and maintain relationships with community organizations, government agencies, and service providers
Connect clients with appropriate resources and assist in navigating application processes
Accurately document client interactions, service plans, and progress notes in the case management system
Prepare reports for internal tracking and external reporting requirements
Use fluency in Farsi, Dari, and Pashto to provide sensitive, clear communication
Educate clients on available services and their rights in culturally appropriate ways
Participate in community outreach efforts to raise awareness of the organization’s programs

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Legal Assistant

We are looking for a skilled Legal Assistant to join our team in Little Rock, Ar...

Location

United States , Little Rock

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in e-filing and court filings with a strong understanding of local and state court rules
Demonstrated ability to manage attorney calendars and schedule legal proceedings
Skilled in drafting and dictation for legal correspondence and documents
Experience in handling personal injury cases or similar legal matters
Strong organizational skills for tracking and managing legal records and case files
Effective communication abilities to interact with clients, insurance adjusters, and opposing counsel
Familiarity with case management systems and maintaining detailed case notes
Ability to assist with trial preparation, including document organization and exhibit preparation

Job Responsibility

Conduct initial client intakes to gather case details and open new files
Organize and track medical records, bills, police reports, and insurance documents
Draft demand letters, settlement packages, discovery responses, and other legal documents related to personal injury cases
Provide regular updates to clients and collect necessary information through consistent communication
Coordinate with insurance adjusters, medical providers, opposing counsel, and court staff
Manage attorney schedules, including arranging depositions, mediations, and medical examinations
Assist with e-filing court documents while ensuring compliance with applicable court rules
Maintain detailed case notes and update relevant case management systems
Support trial preparation by organizing exhibits, medical chronologies, and witness lists
Facilitate the negotiation and processing of medical liens and subrogation claims as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Attorney/Lawyer

As an Attorney/Lawyer, you will handle personal injury cases, primarily focusing...

Location

United States , Feasterville Trevose

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

minimum of 7 years of experience in the legal field
familiarity with Adobe Acrobat
experience with Case Management Software
strong Document Management skills
ability to effectively brief teams and clients
experience in Civil Litigation
proficiency in Claim Administration
skilled in Complaint Handling
knowledge of Consumer Electronics is beneficial

Job Responsibility

conduct comprehensive legal research and draft pleadings, motions, and briefs
communicate regularly with clients, insurance companies, and opposing counsel to expedite case progression
oversee all aspects of personal injury cases, from intake and discovery to settlement negotiations and trial preparation
handle a case load primarily focused on motor vehicle accidents, slip and fall incidents, with occasional medical claims
provide clients with strategic legal advice, managing case strategy, and analyzing case evidence
report to the overseeing partner, who is responsible for managing personal injury cases

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in company 401(k) plan

Fulltime

Case Intake Manager

Robert Half

Location:
United States , San Francisco

Category:
Legal

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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