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Case Clerk

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Robert Half

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Location:
United States , Birmingham

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Category:
Legal

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a bilingual Spanish-speaking Case Clerk to join a busy legal office on a Contract basis. This position serves as a key point of contact for clients, helping create a detail-focused and welcoming experience while supporting front-desk intake and administrative coordination. The role is well suited for someone who communicates clearly, presents well, and is interested in long-term growth within a legal environment, including potential advancement into a paralegal track.

Job Responsibility:

  • Welcome clients to the office, confirm appointment details, and guide them through the intake process in a courteous and organized manner
  • Answer and route calls on a multi-line phone system, respond to routine questions, and ensure messages are delivered accurately and promptly
  • Provide bilingual support in Spanish and English for client interactions, front-desk communication, and basic intake needs
  • Maintain accurate records in case management software and update client information with attention to detail
  • Coordinate daily front-office activity to keep appointments, walk-ins, and administrative tasks running smoothly
  • Present a business-appropriate image as a visible representative for clients and visitors
  • Assist legal staff with clerical and case-related administrative duties as needed to support office operations
  • Contribute to a dependable client service experience while building skills that may lead to future growth into a paralegal-focused position

Requirements:

  • Fluency in both Spanish and English, with the ability to communicate effectively in person and by phone
  • Prior experience in a receptionist, intake, administrative, or client-facing office role
  • Comfortable handling a multi-line phone system and managing a high volume of calls effectively
  • Experience using case management software or similar database systems to maintain organized records
  • Strong interpersonal skills and a customer-focused approach when assisting clients and visitors
  • Reliable presentation and ability to follow a business casual or workplace dress standard
  • Excellent organizational skills, attention to detail, and ability to manage multiple priorities during the workday
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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