Case Advisor Job at Office Angels (Manchester)

Case Advisor

Office Angels are currently recruiting for a Case Advisor to join our client bas...

Location

United Kingdom , Manchester

Salary:

15.08 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience of dealing with complaints and providing advice and guidance via telephone, email and letter
Excellent customer service skills with a sensitive and professional approach
Strong written and verbal communication skills, with the ability to adapt your style
Ability to manage workloads effectively and meet deadlines
Must be able to work independently and as part of a wider team
Understand GDPR and data protection
Experience of relevant software and advanced Excel
Great organisational ability and attention to detail
A standard criminal record check via the Disclosure and Barring Service is required

Job Responsibility

Handle customer complaints via phone and email, ensuring timely resolution and follow-up communication
Arrange and lead initial enquiry meetings with customers
Review, analyse and summarise complex case information
Manage your own caseload, working closely with colleagues across the organisation
Support customers by arranging and recording complaint calls where needed
Follow safeguarding procedures to protect children and vulnerable adults
Provide cover and assistance to team members as required
Any other reasonable duties as may be assigned from time to time

What we offer

Weekly pay
Work/life balance
30 day's holiday allowance + bank holidays after 12 weeks on assignment

Fulltime

HR Advisor – Case Coaching Team

This is a Case Coaching Advisor position – not a generalist HR role. You will ac...

Location

United Kingdom , Barrow-in-Furness

Salary:

23.82 GBP / Hour ▼

Outsource UK

Expiration Date

Until further notice

Requirements

CIPD Level 5 qualification or above
Significant ER discipline expertise with strong UK employment law knowledge
Demonstrable experience managing a high-volume, complex case workload
Experience working in a unionised environment
Proven ability to advise on high-risk and complex ER matters
Strong stakeholder management skills across varied and senior audiences
Sound judgement and problem-solving capability
Knowledge of UK employment law and its practical application
Knowledge of Acas Code of Practice
Knowledge of best practice Employee Relations frameworks

Job Responsibility

Act as a trusted SME and strategic advisor to managers and senior leaders
Provide legally sound, risk-balanced advice in line with UK employment law and internal policy
Ensure compliance with the Acas Code of Practice and current legislation
Coach and influence managers to build capability and confidence in managing ER matters
Work closely with Trade Unions and employee representatives in a unionised environment
Manage a large and varied case workload across multiple UK business areas
Coach and advise Line Managers on complex and sensitive ER cases with high business risk
Establish strong working relationships with key stakeholders to ensure effective case progression
Provide balanced, commercially aware and legally compliant advice
Support managers, employees and representatives to resolve cases effectively and consistently

Fulltime

Financial Advisor | Wealth Management Firm

Our client is a well-established, independent wealth advisory firm serving high-...

Location

United States , San Mateo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

CFP® or CFA
7+ years in wealth management (5+ client-facing)
Strong experience leading client conversations and meetings
Deep understanding of holistic financial planning and investment strategies
Experience with high-net-worth clients preferred
Strong communication and relationship-building skills
Familiarity with CRM and planning tools (e.g., Redtail, Morningstar, Riskalyze)

Job Responsibility

Act as the lead advisor for a portfolio of high-net-worth clients
Lead client meetings, portfolio reviews, and deliver tailored planning strategies
Advise on retirement, investments, insurance, and major financial decisions
Strengthen and expand client relationships through proactive planning
Partner with senior advisors on complex cases
Support onboarding and development of new client relationships
Maintain accurate planning and CRM documentation
Stay current on markets and evolving planning strategies

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

HR Business Partner

Metropolitan Gaming is about more than the games or the buzz of the venue. It's ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

CIPD Level 7 qualified, or equivalent senior HR Business Partnering experience demonstrating advanced knowledge and application across the full employee lifecycle
Demonstrable experience of working with hourly paid populations and shift working environments
Proven track record of influencing organizational strategy, managing complex employee relations cases, and coaching best-in-class HR practices
Extensive knowledge of employment law and contemporary HR frameworks, applied to guide leadership and mitigate risk across complex scenarios
Highly skilled in coaching, influencing, and resolving conflicts at all levels, with credibility as a trusted advisor to senior stakeholders
Strategic, proactive, and solutions-oriented mindset, with the energy and initiative to identify challenges, drive meaningful change, and deliver measurable organizational value
Collaborative and adaptable in dynamic, fast-paced environments, with strong learning agility and resilience in evolving business contexts
Advanced analytical and critical thinking capabilities, adept at interpreting HR data to generate actionable insights and inform decision-making
Extensive experience managing end-to-end HR processes using HRIS and ATS systems (Dayforce desirable)
Proven ability to manage multiple projects and competing priorities effectively, delivering high-quality results on time and aligned with business objectives.

Job Responsibility

Reporting to the Group HR Director, you will partner with Premium London Casino stakeholders to support the delivery of strategic and operational people initiatives, providing HR Business Partner support across the full employee lifecycle and be responsible for the line management of the HR Co Ordinator
Build and maintain strong, credible relationships with senior leaders, influencing business decisions through a people-focused lens and partnering on key strategic priorities and high-impact projects
Lead the development and execution of the people agenda, designing initiatives that drive performance, accelerate business growth, and enhance organizational capability
Own all aspects of the employee lifecycle, including absence management, workforce planning, learning and development, talent and performance management
Provide strategic direction and insight on organisational design, coaching leaders to manage change effectively and mitigate risk
Act as a trusted advisor and coach on complex employee relations matters, guiding managers and employees through conflict resolution, performance management, and compliance with employment law and company policies
Manage the end-to-end onboarding experience, ensuring new starters are fully integrated through structured company and local induction to maximize engagement and retention
Partner with Centres of Excellence to design and implement company-wide HR initiatives, translating organizational strategy into actionable, people-focused solutions
Ensure robust compliance with HR policies, employment law, and regulatory requirements, promoting best-practice people management, wellbeing initiatives, and performance management standards
Drive a data-led approach by leveraging HR metrics and analytics to generate actionable insights, measure people performance, and inform strategic decision-making, enabling leaders to improve outcomes and drive business results

What we offer

Discounts and perks across travel, retail, hospitality and wellbeing
Company pension scheme and life insurance cover
Discount on Food and non-alcoholic beverages across all venues
Season ticket loan and cycle to work scheme
Refer a friend bonus reward

Fulltime

SAP-Rar Enterprise Resource Planning Advisor

The Candidate should have minimum experience of 8+ years in SAP Finance out of w...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum experience of 8+ years in SAP Finance out of which at least 4 years in S/4 HANA Revenue Accounting and Reporting (RAR)
Strong in General Ledger, Accounts Payable, accounts Receivables, Asset Accounting and Banking knowledge
Excellent experience in integration with SAP RAR with SD, FI/CO, BRIM and S/4HANA Finance
Part of at least 2E2E implementation and 2 product support projects in S4H RAR
Experience on monitor and resolve RAR processing errors and inconsistencies
Experience in preparing the Functional Specs, User documentation, Test case preparations
Analytical and problem-solving abilities
Education qualification should be CA/CWA/CMA/ MBA Finance
Strong organizational and time management skills
Excellent communication and interpersonal skills

Job Responsibility

Designing, implementing, and supporting SAP RAR solutions to ensure accurate, compliant, and automated revenue recognition in accordance with accounting standards such as IFRS 15 and ASC 606
Analyze and document revenue recognition requirements based on IFRS 15 / ASC 606
Design and configuration of SAP RAR scenarios
Contract identification
Performance obligations
Transaction price allocation
Revenue recognition rules
Revenue contracts
Event-based revenue recognition
Posting rules and account determination

Legal Advisor - OIC Portal

If you are passionate about making a significant impact and advancing your caree...

Location

United Kingdom , Manchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Job Responsibility

Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firm’s integrity
To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
Where necessary, and in accordance with the firm’s internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
Perform to a high level in a target-orientated environment

What we offer

Minimum 25 days’ holiday plus bank holidays
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test

Fulltime

Legal Advisor - OIC Portal

We are seeking an experienced OIC Portal Legal Advisor to join our expanding tea...

Location

United Kingdom , Liverpool

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Job Responsibility

Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firm’s integrity
To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
Where necessary, and in accordance with the firm’s internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
Perform to a high level in a target-orientated environment

What we offer

Minimum 25 days’ holiday plus bank holidays
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test

Fulltime

Legal Advisor - OIC Portal

We are seeking an experienced OIC Portal Legal Advisor to join our expanding tea...

Location

United Kingdom , Leeds

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm

Job Responsibility

Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firm’s integrity
To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
Where necessary, and in accordance with the firm’s internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
Perform to a high level in a target-orientated environment

What we offer

Minimum 25 days’ holiday plus bank holidays
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test

Fulltime

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Case Advisor

Job Description

Job Responsibility

Requirements

What we offer

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Case Advisor

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