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Case Administrator - NPS Bury St Edmunds Temporary Role (initially until December 2026, with potential to extend) £12.71 per hour | Weekly Pay 37 hours per week | Monday-Friday | 9:00am-5:00pm We are recruiting on behalf of our public sector client, NPS Bury St Edmunds, for a Case Administrator to join their team. This is an excellent opportunity to gain experience within the Probation Service, supporting key administrative functions that contribute to reducing reoffending and protecting the public. The Role As a Case Administrator, you will provide essential administrative support to offender management teams, ensuring accurate record-keeping and effective day-to-day operations.
Job Responsibility:
Maintaining accurate records for people on probation and victims using internal databases
Preparing and managing case files and documentation
Handling incoming communications via telephone, email, and post
Supporting appointments, referrals, and sentence plan administration
Providing reception and general administrative support as required
Assisting with meetings, including organising and taking notes
Requirements:
Strong IT skills, including proficiency in Microsoft Word, Outlook, and basic Excel
Experience using databases and maintaining accurate records
Good keyboard skills and attention to detail
Basic numerical ability
Strong verbal and written communication skills
Ability to work on your own initiative and manage workload effectively
What we offer:
Small free staff car park (first come, first served)