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We are seeking an organised and reliable Case Administrator to play a key role in the smooth running of day-to-day operations within a busy public sector environment. This role offers the opportunity to work within a very varied role, providing essential administrative support to the probation service.
Job Responsibility:
Maintain and update case files and electronic databases accurately
Manage communications via telephone, email, Microsoft teams etc
Liaise with internal teams and external partner agencies
Use of an internal ticketing system to take cases
Use of internal databases and trackers
Requirements:
Strong administrative and IT skills, including Microsoft Office packages
Excellent communication and organisational abilities
Proactive approach and able to use initiative
Able to work alone and within a team
Subject to Enhanced Level 1 Probation vetting
What we offer:
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria