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Case Administrator

brookstreet.co.uk Logo

Brook-St Hiredonline

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Location:
United Kingdom , Blackpool

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour
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Job Description:

We are currently seeking an organised, motivated case administrator to support the admin team based in Blackpool.

Job Responsibility:

  • Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases
  • Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending
  • Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required
  • Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail
  • Provide cover for an effective and efficient reception and telephone enquiry service
  • Act as single point of contact within unit for specialist area of work as required
  • Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures
  • Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan
  • Other administrative duties as and when required

Requirements:

  • Strong administrative skills with proficiency in Microsoft Office
  • Excellent communication skills, both written and verbal

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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