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Case Administrator - Public Sector

United Kingdom, Birmingham · Job Posted May 05, 2026
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Job Description

CSG is looking to appoint a Case Administrator to join the Casualty Injury team, working with an experienced, friendly team under the Partner who is Public Sector Lead for DAC Beachcroft. You will provide wider admin support to lawyers in the team in running casualty injury files of a high value and importance to our Public Sector clients.

Job Responsibility

  • Assisting with the running of files to ensure deadlines are met and cases managed proactively to conclusion
  • Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm
  • Assisting with the set-up of new files in the case management system
  • Diarising Court directions
  • Updating CRU certificates
  • Obtaining and chasing medical records
  • Submitting payment requests
  • Chasing orders and settlement cheques
  • Liaising with Courts, Opponent Solicitors and other Third Parties
  • Completing basic legal forms
  • Organising and preparing for Counsel instructions
  • Other administrative duties, as required

Requirements

  • Excellent communication skills with a positive and enthusiastic approach to your work
  • Ability to work on own initiative without close supervision
  • A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
  • Organised and able to prioritise and manage a constantly changing workload
  • Able to make decisions within own areas of responsibility
  • Excellent attention to detail
  • IT literate
  • Good telephone manner
  • Administration experience or practical experience of file management (preferred)
  • Experience of using a case management (preferred)
  • Experience of finance systems (preferred)
  • Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive).

Nice to have

  • Administration experience or practical experience of file management
  • Experience of using a case management
  • Experience of finance systems

What we offer

  • High levels of flexibility and a great work life balance
  • Private medical insurance
  • Income protection insurance
  • Discounted gym membership
  • Opportunities for growth and progression including professional funding
  • In person and remote social events
  • Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

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