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Case Administrator - Complex Injury

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DAC Beachcroft

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Location:
United Kingdom , Birmingham

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Category:
Legal

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Contract Type:
Not provided

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Salary:

23000.00 - 25000.00 GBP / Year
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Job Description:

The CSG Complex Injury team is looking for a Case Administrator to join the team. You will provide admin support to lawyers in the team in running complex and catastrophic injury files of a high value and importance to our clients. The Complex Injury team works on behalf of insurance companies and corporates, investigating and resolving high value personal injury compensation claims. This is an exciting time to join as you will be part of a new and expanding team.

Job Responsibility:

  • Assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
  • Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm
  • Assisting with the set-up of new files in the case management system
  • Diarising Court directions
  • Updating CRU certificates
  • Obtaining and chasing medical records
  • Submitting payment requests
  • Chasing orders and settlement cheques
  • Liaising with Courts, Opponent Solicitors and other Third Parties
  • Completing basic legal forms
  • Organising and preparing for Counsel instructions
  • Other administrative duties, as required

Requirements:

  • Excellent communication skills with a positive and enthusiastic approach to your work
  • Ability to work on own initiative without close supervision
  • A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
  • Organised and able to prioritise and manage a constantly changing workload
  • Able to make decisions within own areas of responsibility
  • Excellent attention to detail
  • IT literate
  • Good telephone manner
  • Administration experience or practical experience of file management (preferred)
  • Experience of using a case management (preferred)
  • Experience of finance systems (preferred)
  • Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive)

Nice to have:

  • Administration experience or practical experience of file management
  • Experience of using a case management
  • Experience of finance systems
What we offer:
  • High levels of flexibility and a great work life balance
  • A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
  • Opportunities for growth and progression including professional funding
  • In person and remote social events
  • Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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