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At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
Job Responsibility:
Define and execute strategies that inspire clients and Influenster Community Members
Proactively engage with Sales and Client Success
Facilitate client workshops and sessions, presenting, and walking through our campaign initiation process and platform demonstrations
Manage and properly set expectations with both internal and client stakeholders
Advocate on behalf of the Client and your team
Manage and drive a portfolio of Campaigns from initiation to close
Define and maintain timelines identifying milestones, risks and mitigation strategies
Requirements:
Fluency in English (both written and spoken) is required
Positive, self-starter attitude with a knack for creative problem solving
Customer-centric - you keep the best interest of clients in everything you do
Exceptional communication skills (oral and written)
Skillful in time management, organization, and prioritization
Sufficient in meeting deadlines and expectations with minimal supervision
Fire in the belly – we hire people who bring passion to their work and their team
Bachelor’s Degree and 1-2 years of experience in account management, client success, marketing and/or social media preferred