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Carts & Loading Attendant

https://www.ikea.com Logo

IKEA

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Location:
United States, Woodbridge

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

19.15 USD / Hour

Job Description:

A part-time retail position at IKEA in Woodbridge, United States, focused on providing a positive customer experience by supporting car loading, maintaining shopping tools, and assisting in additional customer service areas such as Returns and Click & Collect. Requires lifting up to 50lbs and outdoor work 50% of the time.

Job Responsibility:

  • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean
  • ensure physical shopping tools such as carts, pencils, yellow bags, maps, and twine are stocked and maintained throughout the store during business hours
  • ensure physical shopping tools are replenished at closing
  • monitor the condition of physical and digital shopping tools and report IT issues or remove unsafe tools
  • address customer needs and resolve issues independently or escalate to a manager
  • support additional customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect
  • provide customers with efficient handout experience in Full Serve Hand Out
  • ensure products and equipment are staged properly in Returns
  • create a positive experience for customers during accurate order handoff in Click & Collect

Requirements:

  • Lifting up to 50lbs
  • walking frequently
  • working outdoors 50% of the time
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • retirement and bonus plans
  • co-worker discount, meal deal and referral bonus
  • pet insurance program
  • education assistance and learning programs
  • safety shoe reimbursement
  • 24/7 telehealth visits
  • dental and vision plans
  • medical and Rx plans (must work min. 20 hrs/wk)
  • fun and inclusive work environment

Additional Information:

Job Posted:
May 16, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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