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Carts Co-worker

https://www.ikea.com Logo

IKEA

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Location:
United States, Jacksonville

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

17.15 USD / Hour

Job Description:

As a Carts Co-worker at IKEA, you will ensure an enjoyable shopping experience for customers by managing carts, stocking shopping tools, and supporting in customer service areas such as Full Serve Hand Out, Returns, and Click & Collect. This role focuses on maintaining physical tools, assisting customers, and contributing to a positive culture that embraces diversity.

Job Responsibility:

  • Provide friendly and efficient car loading and/or unloading services
  • keep the loading zone clean by clearing away straps, excess carts, and cardboard
  • ensure all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained
  • ensure physical shopping tools are filled at closing
  • monitor the condition of physical and digital shopping tools
  • report IT issues
  • remove any physical stands or tools that are unsafe
  • address customer needs and resolve issues
  • escalate matters to a manager when needed
  • support in Full Serve Hand Out (FSHO)
  • provide a simple and efficient handout experience
  • support in Returns for products and equipment staging
  • support Click & Collect with accurate order handoff
  • contribute to an environment supporting IKEA culture and diversity

Requirements:

  • Lifting up to 50lbs
  • walking frequently
  • willingness to work outdoors 50% of the time
What we offer:
  • Generous paid time off
  • paid holidays
  • paid sick time
  • WiselyPay for early wages
  • paid parental leave up to 16 weeks
  • KinderCare tuition discount
  • retirement and bonus plans
  • co-worker discount
  • meal deal
  • referral bonus
  • pet insurance program
  • education assistance and learning programs
  • safety shoe reimbursement
  • 24/7 telehealth visits
  • dental and vision plans
  • medical and prescription plans for minimum 20-hour workweek
  • a fun and inclusive work environment

Additional Information:

Job Posted:
May 02, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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