Carts Co-worker, IKEA

IKEA

Location:
United States, Draper

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.15 USD / Hour

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Job Description:

As a Retail Carts Co-worker, you will ensure an enjoyable shopping experience for customers by providing car loading/unloading services, stocking and maintaining physical shopping tools, resolving customer needs, and supporting other customer service areas (e.g., Returns, Click & Collect). The position emphasizes teamwork, embracing IKEA culture, and providing exceptional customer experiences.

Job Responsibility:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
ensure physical shopping tool are filled at closing
monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
address customer needs, resolve issues independently, escalate matters to a manager when needed
support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed
ensure products and equipment are properly staged when supporting in Returns
ensure accurate order handoff when supporting Click & Collect
contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements:

Lifting up to 50lbs
walking frequently
fully open work schedule availability including evenings and weekends required

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
retirement and bonus plans
co-worker discount, meal deal, and referral bonus
pet insurance program
education assistance and learning programs
safety shoe reimbursement
24/7 telehealth visits
dental and vision plans
medical and Rx plans (must work min. 20 hrs/wk)
a fun and inclusive work environment

Additional Information:

Job Posted:
August 30, 2025

Expiration:
September 03, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Carts Co-worker

IKEA

Location:United States, Draper

Category:Customer Service

Contract Type:Employment contract