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Carts Attendant

https://www.ikea.com Logo

IKEA

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Location:
United States, East Palo Alto

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

19.15 USD / Hour

Job Description:

Retail Carts Co-worker ensuring an enjoyable shopping experience for customers by managing physical shopping tools, addressing customer needs, and supporting other customer service areas as needed. Work involves physical lifting, outdoor tasks, and teamwork in a multichannel retail environment. IKEA provides strong cultural values and diverse work opportunities.

Job Responsibility:

  • Provide friendly and efficient car loading and/or unloading services
  • keep the loading zone clean by clearing away straps, excess carts, and cardboard
  • ensure physical shopping tools like carts, pencils, yellow bags, maps, and twine are adequately stocked and maintained
  • ensure physical tools are filled at closing
  • monitor condition of physical and digital shopping tools, report IT issues, and remove unsafe items
  • address customer needs and resolve issues independently
  • support other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect
  • provide simple and efficient handout experience at Full Serve Hand Out
  • ensure products and equipment are properly staged in Returns
  • create positive customer experience during accurate order handoff in Click & Collect
  • contribute to an environment embracing IKEA culture and diversity of co-workers

Requirements:

  • Lifting up to 50lbs
  • walking frequently
  • outdoor work 50% of the time
What we offer:
  • Generous paid time off
  • holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • retirement and bonus plans
  • co-worker discount
  • meal deal
  • referral bonus
  • pet insurance program
  • education assistance and learning programs
  • safety shoe reimbursement
  • 24/7 telehealth visits
  • dental and vision plans
  • medical and Rx plans (min. 20 hours/week)
  • fun and inclusive work environment

Additional Information:

Job Posted:
October 15, 2025

Employment Type:
Parttime
Work Type:
On-site work
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