Carts Attendant

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
• Ensure physical shopping tools are filled at closing
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
• Address customer needs, resolve issues independently, escalate matters to a manager when needed
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience
• When supporting in Returns, ensure products and equipment are properly staged
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

• Physical Demands: Lifting up to 50lbs and walking frequently
• Working Conditions: Outdoor 50% of the time
• JOB TYPE - Permanent, Full-Time, Hourly Associate, 18+
• HOURS - From 34-40 hours per week (HL3)
• SHIFTS – This role is in a retail environment, so evening and weekend availability will be required to support store operations and our customers

Benefits Eligible