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Carts Attendant

United States, Hicksville Employment contract 19.50 USD / Hour · Job Posted April 24, 2026
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Job Description

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will: - Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard. - Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours. - Ensure physical shopping tools are filled at closing. - Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe. - Address customer needs, resolve issues independently, escalate matters to a manager when needed. - Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed. - When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience. - When supporting in Returns, ensure products and equipment are properly staged. - When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff. - Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Job Responsibility

  • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
  • Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
  • Ensure physical shopping tools are filled at closing
  • Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
  • Address customer needs, resolve issues independently, escalate matters to a manager when needed
  • Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed
  • When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience
  • When supporting in Returns, ensure products and equipment are properly staged
  • When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements

  • Physical Demands: Lifting up to 50lbs. and walking frequently
  • Working Conditions: Outdoor 50% of the time under the element conditions (ex. High heat temps, rain, snow, etc.)

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (Must work minimum of 20 hours per week)
  • A fun and inclusive work environment

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