Carts Attendant, IKEA

Carts Attendant

IKEA

Location:
United States, Bolingbrook

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.15 USD / Hour

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Job Description:

At IKEA, we offer a career focused on customers and teamwork. This role involves maintaining shopping tools like carts, assisting customers, and supporting additional services like Click & Collect and Returns. You will work outdoors as well, ensuring a clean and enjoyable shopping atmosphere.

Job Responsibility:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard
ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours
ensure physical shopping tools are filled at closing
monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe
address customer needs, resolve issues independently, escalate matters to a manager when needed
support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed
when supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience
when supporting in Returns, ensure products and equipment are properly staged
when supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff

Requirements:

Lifting up to 50lbs
walking frequently
outdoor work 50% of the time

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
paid parental leave up to 16 weeks
KinderCare tuition discount
retirement and bonus plans
co-worker discount, meal deal, and referral bonus
pet insurance program
education assistance and learning programs
safety shoe reimbursement
24/7 telehealth visits
dental and vision plans
medical and Rx plans (must work min. 20 hrs/wk)
a fun and inclusive work environment

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Parttime

Work Type:

On-site work

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