Carrier Representative Job at Bison Transport (Santiago de Querétaro)

Representative, Carrier Sales

The Carrier Sales Representative is responsible for booking and managing freight...

Location

United States , Mendota Heights; Naperville

Salary:

65120.00 - 70000.00 USD / Year

KeHE Distributors

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field required
2+ years of experience in freight brokerage, logistics, or transportation sales
Excellent verbal and written communication skills
Strong negotiation and problem-solving abilities
Proven ability to manage multiple tasks concurrently and shifting priorities
Proficiency with Transportation Management Systems (TMS), CRM tools, and other transportation related software systems
Knowledge of FMCSA/DOT regulations and industry standards
Customer-focused mindset with the ability to build trust and rapport
Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
Ability to remain calm under pressure and make decisions in real-time

Job Responsibility

Source and secure truckload capacity through carrier outreach and relationship building
Vet each driver or carrier’s ability to meet specific operational requirements including equipment type, timing, and hours of service
Negotiate competitive rates and service terms with carriers, ensuring profitability and reliability
Onboard new carriers, ensuring compliance with DOT, FMCSA, and company standards
Verify the authenticity of carrier representatives and business credentials to prevent double brokering, identity fraud, or other security and financial risks
Monitor carrier performance and resolve issues in collaboration with internal teams
Book and manage truckload shipments from pickup to delivery, ensuring all load requirements are communicated and met
Support load coordination including appointment scheduling, as needed
Track load status and proactively communicate updates or disruptions
Manage documentation including rate confirmations, bills of lading, proof of delivery, and carrier invoices

What we offer

Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)
Employee stock ownership (ESOP)

Fulltime

Mexico Carrier Success Representative

Arrive Logistics is a leading transportation and technology company in North Ame...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

6+ months experience as Carrier Success Representative
College degree preferred
Ability to work in a fast pace environment
Passion for quality customer service
Strong sense of urgency and ability to prioritize time-sensitive issues
Detail-oriented and thorough when presenting information
Organized when it comes to time management and deadlines
Able to work independently and collaboratively

Job Responsibility

Coordinating internally with all parties involved in cross-border operations, including but not limited to Mexico Account Executives, Border Operations Account Executives and Carrier Reps
Managing the load board for optimal visibility and ensuring all data is current and accurate
Execute problem solving and innovative thinking to improve and streamline processes
Assist in tracking and updating load milestones including Border Operations Card
Coordinating pickup, crossing, and delivery scheduling and execution
Managing complemento carta porte processes
Manage carrier representatives’ books of business from Booked to Delivered
Utilize internal tools to address accounting issues and manage load settlements to facilitate timely payments for carriers
Publish truck listings for carriers, reach out on potential matches, and present load offers while refining your negotiation skills
Facilitate load booking for your carrier representative, playing a key role in the continual growth of their business through your assistance

What we offer

Monthly grocery vouchers
vacation days
savings fund
medical insurance (including dental and vision plans)
Casual dress code
Office wide engagement activities
team events
happy hours
Free coffee
Free counseling sessions through Employee Assistance Program

Fulltime

Carrier Account Representative

As a Carrier Account Representative, your key responsibilities are establishing ...

Location

United States , Austin

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred with an emphasis on Business or a related field
Eager to contribute to a high-energy environment
A strong work ethic is essential
Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face
Able and excited to build relationships with a wide variety of people

Job Responsibility

Establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service
Focus on building new relationships with carrier partners across the country
Manage the carrier partners that you identified during the training program as you develop and procure new relationships
Sharpen your relationship building and customer service skills alongside your Carrier team and manager
Build internal relationships with our Business Development team members and work together to find the best solutions for their clients
Emphasize service – you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls
Earn industry certifications that will prepare you to source capacity for different types of service offerings

What we offer

Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities, team events, happy hours and more
Casual dress code
Convenient location close to the airport and downtown
Free on site parking
Fully stocked coffee bar, Broker’s Brew
Onsite gym
Free counseling sessions through our Employee Assistance Program

Fulltime

Carrier Success Representative

As the Carrier Success Representative Trainee you will use your customer service...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

High school Diploma
College degree preferred
Ability to work in a fast pace environment
Proactiveness
Must be willing to live in Guadalajara full-time
Must be bilingual in Spanish and English
Fast-paced and able to multitask in a high-pressure environment
Detail oriented, with an emphasis on accuracy & follow-up
Passionate about customer service & solving problems with customer experience in mind

Job Responsibility

Utilize RingCentral, ARRIVEnow, email, and slack to update our systems properly and communicate with our drivers
Assist in tracking priority shipments which could mean: High priority pick ups, HR shipments, loads with visibility tool errors, enterprise loads, etc. depending on current company needs
Inbound/Outbound calls to drivers and dispatchers with professionalism
Your first resource for tracking will be phone calls. You will also have different tracking tools in case you are unable to get a tracking update by phone
Enter and update information accurately in our tracking software. In which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly
Remain up to date and follow company wide SOP’s and standards set
Utilize the tracking board on a daily basis for best tracking practices
Communicate with internal departments to proactively relay information
Maintain a high standard of quality in the comments you input and the emails you send and receive
Ensure that loads are updated in a timely manner, making sure our customers are receiving information about their load that will assure making the set appointment times

What we offer

Monthly grocery vouchers
Vacation days
Savings fund
Medical insurance (including dental and vision plans)
Casual dress code
Office wide engagement activities, team events, happy hours and more
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Free coffee
Free counseling sessions through our Employee Assistance Program
Referral Program

Fulltime

Carrier Account Representative

Applications are now open for 2026 start dates in our St. Paul location! Arrive ...

Location

United States , St. Paul

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred with an emphasis on Business or a related field
Eager to contribute to a high-energy environment
A strong work ethic is essential
Strong communication skills
Able and excited to build relationships with a wide variety of people

Job Responsibility

Establish and grow relationships with carrier partners to service our customers’ needs while providing best-in-class service
Manage the carrier partners that you identified during the training program as you develop and procure new relationships
Sharpen your relationship building and customer service skills
Build internal relationships with our Business Development team members and work together to find the best solutions for their clients
Emphasize service – you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls
Earn industry certifications that will prepare you to source capacity for different types of service offerings

What we offer

Competitive compensation and commission plan
Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Retirement Savings Plan contribution from Arrive
Employee Resource Groups
Professional development and leadership development programs
Company paid holidays, paid vacation time and wellness days
100% paid parental leave
Employee rewards program
Regular team outings and meals in the office
Referral Program

Fulltime

Senior Carrier Account Representative

As a Senior Carrier Account Representative, your key responsibilities are establ...

Location

United States , Tampa

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

2+ years in a Carrier Sales or Brokering role is required
Personable, hard-working individuals who aren’t afraid to go above and beyond
Resourcefulness
Strong work ethic
Building relationships and establishing rapport should come naturally
Highly motivated
Comfortable taking risks and making quick decisions

Job Responsibility

Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research
Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers
Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery
Maintain outstanding service performance
Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status
Seek opportunities for new and existing customers to utilize committed capacity
Build strong internal relationships with the Business Development team
Utilize industry knowledge to resolve issues efficiently and independently

What we offer

Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities, team events, happy hours and more
Casual dress code
Free coffee
Free on site parking
Free counseling sessions through our Employee Assistance Program
Company paid holidays, paid vacation time and wellness days
100% paid parental leave

Fulltime

Senior Carrier Account Representative

As a Senior Carrier Account Representative, your key responsibilities are establ...

Location

United States , Phoenix, AZ; Tempe, AZ

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

2+ years in a Carrier Sales or Brokering role is required
Personable, hard-working individuals who aren’t afraid to go above and beyond each and every day
Resourcefulness
Solutions-oriented
Strong work ethic
Enjoy working hard and hustling
Building relationships and establishing rapport should come naturally
Highly motivated
Comfortable taking risks and making quick decisions
Highly ambitious

Job Responsibility

Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research
Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers
Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery
Maintain outstanding service performance
Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status
Seek opportunities for new and existing customers to utilize committed capacity
Build strong internal relationships with the Business Development team
Utilize industry knowledge to resolve issues efficiently and independently

What we offer

Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities, team events, happy hours and more
Casual dress code
Free coffee
Free on site parking
Free counseling sessions through Employee Assistance Program
Company paid holidays, paid vacation time and wellness days
100% paid parental leave

Fulltime

Senior Carrier Account Representative

As a Senior Carrier Account Representative, your key responsibilities are establ...

Location

United States , San Antonio

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

2+ years in a Carrier Sales or Brokering role is required
Personable, hard-working individuals who aren’t afraid to go above and beyond
Resourcefulness
Solutions-oriented
Strong work ethic
Enjoy working hard and hustling
Building relationships and establishing rapport should come naturally
Highly motivated
Comfortable taking risks and making quick decisions

Job Responsibility

Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research
Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers
Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery
Maintain outstanding service performance
Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status
Seek opportunities for new and existing customers to utilize committed capacity
Build strong internal relationships with the Business Development team
Utilize industry knowledge to resolve issues efficiently and independently

What we offer

Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities, team events, happy hours and more
Casual dress code
Free on site parking plus covered parking and electric vehicle charging stations
Free coffee
Free counseling sessions through Employee Assistance Program
Company paid holidays, paid vacation time and wellness days
100% paid parental leave

Fulltime

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Carrier Representative

Job Description

Job Responsibility

Requirements

What we offer

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