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Carrier Relations Specialist I

United States of America, Diamond Bar 71314.38 - 92708.69 USD / Year · Job Posted January 16, 2026
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Job Description

The Carrier Relations Specialist I assists in the execution of the transportation procurement strategy for an assigned region.

Job Responsibility

  • Primary daily point of contact for carrier partners within a given region
  • Assist in the procurement of short term and tactical transportation capacity
  • Communicating Key Performance Indicators to carrier partners and leverage contractual obligations and relationship to ensure compliance
  • Communicate daily sourcing needs to carriers while optimizing and maximizing contracted capacity
  • Attend/lead selected carrier meetings including compiling and evaluating summaries of carrier performance
  • Identify cost-saving opportunities to reduce Total Cost of Ownership for assigned region
  • Provide recommendations for supplier process improvements
  • Interaction with various supply chain departments to drive transportation initiatives
  • On-board, train, and develop new carriers
  • Work with suppliers to track pricing and capacity changes
  • Involved in department strategy that include setting team goals, project creation/evaluation, and serving as a project lead for procurement initiatives

Requirements

  • Minimum Qualifications: 0 Years – Experience in Field
  • *experience may include a combination of work experience and education
  • Preferred Qualifications: 2 Years– Experience in Field
  • *experience may include a combination of work experience and education
  • Proficient in Microsoft Excel, Word and Outlook
  • Experience with Oracle (OTM) preferred
  • Ability to manage multiple sources of information and make independent and timely decisions
  • Strong verbal and written communication skills
  • Detail oriented and accurate
  • Team oriented – collaborates well in a group and contributes in reaching shared goals
  • Solution driven – Identifies and problem solves through high volume work load with urgency
  • Ability to prioritize multiple tasks effectively
  • Strong relationship building skills
  • Strong customer advocacy skills
  • Strong leadership skills and ability to delegate
  • Ability to analyze customer/carrier/order trends pertaining to specific account
  • Change Management - communicates changes effectively
  • builds commitment and overcomes resistance
  • Ability to identify, suggest and implement process improvements
  • Minimum Required: Associate's Degree in (Supply Chain, Logistics) or equivalent work experience
  • Preferred: Bachelor's Degree in (Supply Chain, Logistics) or equivalent work experience
  • Required: N/A
  • Preferred: N/A
  • Required: None Required
  • Preferred: None Required

Nice to have

  • Experience with Oracle (OTM) preferred
  • Bachelor's Degree in (Supply Chain, Logistics) or equivalent work experience

What we offer

  • Paid Time Off for holidays, sick time, and vacation time
  • Paid parental and caregiver leaves
  • Medical, including virtual care options
  • Dental
  • Vision
  • 401(k) with company match
  • Health Savings Account with company match
  • Flexible Spending Accounts
  • Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
  • Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
  • Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
  • Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc
  • Tuition reimbursement, college savings plan and scholarship opportunities

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