CrawlJobs Logo

Carrier Relations Analyst

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Suwanee, GA

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Our client is seeking a Carrier Relations Analyst to support performance analysis, carrier scorecarding, and customer‑facing operational improvements. This position is heavily focused on data analytics, performance measurement, and carrier management, with all operational data housed in OTM (Oracle Transportation Management). This individual will analyze carrier performance, identify trends, prepare actionable insights, and support QBRs while serving as an emerging SME in carrier operations.

Job Responsibility:

  • Pull, analyze, and interpret data from OTM and related logistics systems
  • Build and maintain carrier scorecards, dashboards, and performance reporting
  • Identify operational trends and provide prescriptive recommendations to improve service levels
  • Review and track corrective action logs, ensuring timely follow‑up and accountability
  • Monitor performance KPIs such as: On‑time delivery
  • Billing accuracy
  • Claims/exception activity
  • Compliance metrics
  • Validate billing information and ensure correct, complete carrier data is captured
  • Participate in and periodically lead QBRs (Quarterly Business Reviews) with carriers and customers
  • Serve as a customer‑facing analytical SME, articulating findings and actionable insights
  • Collaborate cross‑functionally with planning, operations, and carrier management teams

Requirements:

  • Strong analytical background with experience pulling, interpreting, and presenting data
  • Experience producing scorecards, dashboards, or operational KPIs
  • Ability to draw meaningful conclusions from data—beyond just reporting
  • Working knowledge of logistics, transportation, or a planning environment preferred
  • Experience with OTM is required
  • Strong communication skills
  • comfortable operating in a customer‑facing role
  • Ability to support and occasionally lead business reviews (QBRs)
  • Proficiency in Excel
  • experience with BI tools is a plus

Nice to have:

Experience with BI tools is a plus

What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Carrier Relations Analyst

Carrier Relations Analyst

Our client is seeking a Carrier Relations Analyst to serve as the liaison betwee...
Location
Location
United States , Suwanee
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business
  • Advanced, demonstrable Microsoft Excel skills
  • Highly organized and skilled in managing projects, stakeholders and meeting deadlines
  • 4+ years of domestic transportation management experience
  • Proficiency in Microsoft Office, Power BI, EDI technologies and transportation management software Oracle preferred
Job Responsibility
Job Responsibility
  • Performs ad-hoc analyses and creates daily and monthly project status reports related to carrier selection, performance and management
  • Creates and presents various reports focusing on claims, pricing trends, carrier rates, forecasts, and lane rating analysis and their impact
  • Host and conduct business reviews with carrier partners and other business partners
  • Provides detailed project plans, status and updates to business partners
  • Analyze current processes and recommends improvements for strategy
  • Measures key performance indicators including scorecard review and distribution
  • Researches, vets, monitors and onboards new transportation providers including Level 1 EDI troubleshooting for new carrier partners
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Communications and Engagement Lead

Communications and Engagement will lead a high-performing communications team to...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in communications, public relations, marketing, or a related field
  • a master’s degree is preferred
  • 15+ years in corporate communications, with experience leading teams in Global Capability Centers or technology-driven organizations
  • Proven track record in managing communication strategies for large-scale digital transformation initiatives
  • Strong leadership and team management capabilities, with the ability to inspire and guide a diverse team
  • Exceptional communication skills, with the ability to craft and deliver strategic narratives
  • Proficiency in leveraging digital tools and platforms for communication and storytelling
  • Expertise in thought leadership, media relations, and employee engagement
  • Deep understanding of digital transformation trends, GCC ecosystems, and global best practices in corporate communications
  • Familiarity with managing change communication and fostering innovation through strategic messaging
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a team of communications professionals, fostering a collaborative and high-performance culture
  • Provide strategic direction and ensure the team’s efforts align with Carrier’s digital transformation goals and global communications strategy
  • Establish team priorities, oversee project timelines, and manage resources to deliver high-quality outcomes
  • Build and maintain a center of excellence for communications within the GCC, leveraging best practices and driving continuous improvement
  • Partner with senior executives to craft and execute strategic communication plans that articulate Carrier’s digital transformation vision
  • Drive the creation of thought leadership content, including white papers, articles, and keynote presentations, positioning Carrier as an innovator in the digital space
  • Represent the GCC’s achievements at industry events and forums, building credibility and reinforcing Carrier’s leadership position
  • Cultivate relationships with industry influencers, analysts, and partners to amplify Carrier’s brand and reputation
  • Develop and implement internal communication strategies that enhance employee alignment, engagement, and understanding of digital transformation initiatives
  • Oversee the creation and management of communication channels, such as intranets, newsletters, and interactive platforms, ensuring consistent messaging
What we offer
What we offer
  • flexible schedules
  • parental leave
  • professional development opportunities
  • Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Procurement Analyst Senior

The Senior Procurement Analyst, Logistics is responsible for supporting transpor...
Location
Location
United States , Lexington
Salary
Salary:
Not provided
valvoline.com Logo
Valvoline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience
  • 3+ years of experience in procurement, logistics, transportation or supply chain
  • Advanced Proficiency in Excel
  • Sourcing, contract negotiation and carrier management
  • Understanding of freight procurement processes and logistics operations
  • Experience with TMS and procurement platforms
  • Detail oriented with ability to manage multiple projects and approval workflows
  • Problem-solving and decision-making under time or cost restraints
  • Results-oriented with a focus on service and cost optimization
  • Adaptability in fast paced, evolving logistics environment
Job Responsibility
Job Responsibility
  • Analyze transportation spend across modes including truckload (TL), less-than-truckload (LTL), intermodal, rail, and parcel, as applicable
  • Monitor freight rates against external market benchmarks (e.g., DAT, Market Rate IQ) to ensure alignment with defined pricing thresholds
  • Support carrier sourcing activities, including RFPs, mini-bids, and contract renewals
  • Review carrier contracts, rate sheets, and accessorial structures to ensure compliance and cost control
  • Identify cost variances, overcharges, and savings opportunities
  • support corrective actions such as rebates or pricing adjustments
  • Assist with freight invoice review and audit processes to ensure accuracy and adherence to contracted rates
  • Partner with operations teams to support daily freight execution and service continuity
  • Analyze operational performance metrics such as on-time pickup/delivery, tender acceptance, dwell time, detention, and demurrage
  • Support issue resolution related to service failures, billing discrepancies, and carrier performance concerns
What we offer
What we offer
  • Health insurance plans (medical, dental, vision)
  • Health Savings Account (with employer base deposit and match)
  • Flexible spending accounts
  • Competitive 401(k) with generous employer base deposit and match
  • Incentive opportunity*
  • Life insurance
  • Short- and long-term disability insurance
  • Paid vacation and holidays*
  • Employee Assistance Program
  • Employee discounts
  • Fulltime
Read More
Arrow Right

Partials Operations Specialist

The Partials Operations Specialist provides integral operational support to the ...
Location
Location
United States , Chicago
Salary
Salary:
60000.00 - 70000.00 USD / Year
arrivelogistics.com Logo
Arrive Logistics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of six months of experience in the logistics sector
  • High School Diploma required, a college degree is preferred
  • Ability to thrive in a fast-paced environment
  • Demonstrated Proactiveness
Job Responsibility
Job Responsibility
  • Manage daily operations for the Partials Team, offering support to the Partial Pricing Analyst and the Senior Partials Manager
  • Utilize internal tools for updating and tracking shipments
  • Field incoming calls from carriers, ensuring proper vetting and assisting with new contract setup
  • Facilitate the load booking process for current partial carriers, playing a pivotal role in the ongoing expansion of the Partial Mode
  • Support the team in establishing new carrier capacity by identifying new opportunities for existing business
  • Accurately enter and update information within ArriveNOW
  • Maintain robust service metrics while assisting current carrier representatives in business development
  • Establish a strong foundation to support the team in pricing partial opportunities
  • Assist the team in identifying proprietary business suitable for conversion to partials
What we offer
What we offer
  • Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage
  • Invest in your future with our matching 401(k) program
  • Build relationships and take part in learning opportunities through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home
  • our dress code is casual
  • Work in the heart of downtown Chicago, IL!
  • There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building
  • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Quality Control Inspector

The Scientist (Chemist) is responsible to work with a diverse group of scientist...
Location
Location
United States , El Paso
Salary
Salary:
15.00 - 19.00 USD / Hour
gomillenniumsoft.com Logo
MillenniumSoft Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-5 years in laboratory work
  • Conversant with GLP/GCP/cGMP and global Drug and Device Development Processes
  • Excellent communication and interpersonal skills
  • Organized and self-motivated
  • Graduated from a technical carrier related with science
Job Responsibility
Job Responsibility
  • Maintain Quality Reports
  • Maintain and implement efforts in housekeeping, and safety programs
  • Maintain the cleanliness and orderliness of the laboratory
  • Prepare solutions and diluents used in the QC Laboratory
  • Perform simple test like pH, SPG, NVR, etc
  • Understands and consistently follows multi-step documented procedures while conducting laboratory testing
  • Receive and maintain inventory for chemicals, glassware, and consumables
  • Maintains accurate and well-organized laboratory records, notebooks and/or worksheets Sample staging for analysts, label the glassware and vials
  • Maintenance of the Calibration and Preventive Maintenance programs for laboratory equipment Provide QC support to new product development/Launch/Capacity Expansion projects
  • Support any Waste Reduction Initiatives that involves QC laboratories
  • Fulltime
Read More
Arrow Right

Strategic Account Executive - Employee Benefits

Responsible for serving as the primary consultant to the client. Has primary res...
Location
Location
United States of America , Manchester, New Hampshire
Salary
Salary:
Not provided
HUB International
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7 years of experience servicing large employee benefits accounts
  • Life/Health license required
  • Must possess a complete proficiency in alternative funding mechanisms, including but not limited to self-funding
  • Experience with influencing C-level executives
  • Exceptional written and verbal communication skills
  • Proficiency with Microsoft Office Suite and PowerPoint programs
  • High energy, detail-oriented self-starter
  • Strong leadership, mentoring, and team-building skills
  • Significant skill in handling competing demands and projects
  • Excellent organizational skills and ability to prioritize and delegate responsibility
Job Responsibility
Job Responsibility
  • Serve as the point person for client relationships which includes communicating with internal (service/ production team) and external stakeholders on all account updates
  • Identify and help to establish and maintain strong and productive professional relationships with “C-Level” and other decision makers for assigned HUB clients
  • Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable, insurance needs, financial plan performance, and appropriate/available employee benefits solutions
  • Successfully build professional and collaborative relationships with carrier representatives, related EB vendors and business partners, and HUB colleagues through strategic business improvement for the client
  • Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including annual strategy sessions, renewal execution, stewardship reports, compliance reviews, health and performance, and communication, benefits technology solutions
  • Actively delegates to support team and helps to coach team members to achieve desired results
  • Ensure that all client service needs are promptly and professionally delivered whether from the Account Executive or via HUB colleagues (e.g. Client Relationship Manager, Benefit Analysts, etc.). The Strategic Account Executive is accountable for the competence, timeliness, and quality of all deliverables to the client
  • Conduct annual strategic planning sessions w/clients making coverage and vendor recommendations focused on meeting the employee benefits objectives set forth in in the annual plan
  • Identify opportunities for cross-sell and up-sell of other HUB products and services when appropriate for the client’s needs, initiating same
  • Be knowledgeable about and comply with HUB systems, procedures, and state/federal insurance regulations
  • Fulltime
Read More
Arrow Right

Information Technology (IT) Just-in-Sequence (JIS) Supervisor

As a successful family-owned company on a path to global growth, the Brose Group...
Location
Location
United States , Duncan
Salary
Salary:
Not provided
brose.com Logo
Brose Fahrzeugteile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Twenty-four months’ experience as IT Analyst, IT Supervisor or related, improving and setting common standards for plant IT technologies
  • experience performing development and support of mechatronic systems manufacturing plant Management Information Systems (MIS), hardware (routers/telecommunication equipment), virtual servers (Windows/Linux), and physical servers (VMware host), or related
Job Responsibility
Job Responsibility
  • Plan, implement, control seamless plant internal/external communication, overall system reliability, and integrity, to support continuous Just-in-Sequence (JIS) plant production, and plant and worker security and safety
  • Manage and coordinate IT infrastructure and systems supporting mechatronic systems (carrier doors, air gate systems for cooling, window regulators) manufacturing plant
  • Plan, improve, and set common standards for Brose Spartanburg Plant IT technologies, from initial organization and planning to implementation of current/new IT technologies, and including performing development, installation, maintenance, support, and technical improvement of large scale mechatronic systems manufacturing plant computerized Management Information Systems (MIS), platforms, software, hardware (switches, routers/telecommunication equipment, performance testers), databases, virtual servers (Windows/Linux), and physical servers (VMware host)
  • Support JIS process sequencing, EDI communication, customer/supplier data integrity and provide integration with internal manufacturing execution systems (MES)
What we offer
What we offer
  • Modern working environment
  • High-tech work environment
  • Competitive performance-based compensation
  • Health insurance
  • Attractive social and family-oriented programs
  • Comprehensive medical and insurance
  • Educational assistance
  • Variety of community outreach, family, and sporting events
  • Flexible working hours
  • Collaborative work environment
Read More
Arrow Right

Sales Operations & Compensation Analyst

This role is an individual contributor responsible for the day-to-day execution ...
Location
Location
Pakistan
Salary
Salary:
Not provided
mediaradar.com Logo
MediaRadar, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–10 years of experience in Sales Operations, Revenue Operations, or Commercial Finance
  • Hands-on experience administering sales compensation and commissions
  • Working knowledge of territory management, quota administration, and sales coverage models
  • Strong Salesforce experience
  • familiarity with compensation tools (e.g., Xactly, CaptivateIQ) preferred
  • Advanced Excel / Google Sheets skills (BI or reporting tools a plus)
  • Detail-oriented, process-driven, and comfortable operating as an individual contributor
Job Responsibility
Job Responsibility
  • Support the design, maintenance, and implementation of sales territories across regions, segments, and products
  • Execute territory assignments, realignments, and rep moves in Salesforce
  • Maintain account ownership, territory hierarchies, and coverage rules within CRM
  • Support annual and mid-year territory planning cycles by preparing data, analyses, and recommendations
  • Manage territory exceptions, overlap scenarios, and rep inquiries
  • Execute annual and in-year quota uploads and updates in Salesforce and related systems
  • Validate quota accuracy by territory, role, tenure, and ramp status
  • Support quota modeling and scenario analysis (e.g., rep adds, territory splits)
  • Partner with Finance and Sales Ops leadership to ensure quota integrity and consistency
  • Administer and maintain sales compensation plans in compensation systems (e.g., Xactly)
  • Fulltime
Read More
Arrow Right