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Carrier Compliance Assistant

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Bison Transport

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Location:
Mexico , Santiago de Querétaro

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

LOGISTICA BISON MEXICO is a leading company in the logistics and transportation sector, recognized for its commitment to excellence in service and the professional growth of its collaborators. With a history of success in the market, we provide a dynamic and collaborative work environment in the heart of Querétaro, Querétaro. As part of our focus on innovation and quality, we offer professional development opportunities and an inclusive work environment. Our company is proud to offer a work environment that fosters growth and excellence in each of our employees. As a Carrier Compliance Assistant, you will be responsible for ensuring successful carrier onboard in Highway, creating codes for Carrier Pay Team, and updating the CMS.

Job Responsibility:

  • Carrier Compliance: Expertise in Highway and CMS processes
  • Highway: Responsibilities include onboarding carriers, working with Highway team to resolve issues on carriers’ status with Bison, reviewing all documents scanned into Highway by customer, reviewing insurance and limit amounts, and calling carriers/insurance companies and factoring companies to obtain needed documents to ensure the carrier is accurately certified and in compliance with Bison requirements
  • CMS: Transfer necessary information from Highway to CMS and Assign Temp ID on carriers for Carrier Pay
  • Work with Carrier Pay team including creation of carrier temp IDs and updating permanent ALT IDs
  • Work closely with Logistics team during all processes of onboarding and sustaining carrier requirements
  • Review, update, and activate carriers in CMS system to ensure carriers information is accurately inputted
  • Safety Compliance: Review active carriers regularly (as per outlined parameters) for Safety compliance
  • Train new logistics staff on standard safety protocols for carriers and risk threshold management
  • Perform required audits of carriers in Highway
  • Report/make recommendation on action required to manager with regards to continued use of carrier
  • Logistics Support: Assist with load appointments, tracking, and tracing
  • Miscellaneous duties to support Logistics Department
  • Other: Engage in other projects and activities as necessary to the position and as assigned by your supervisor
  • Participate in and contribute to all other tasks and initiatives as is necessary and as it relates to the goals of the company. i.e. Committees, work and focus groups

Requirements:

  • Advanced English communication skills
  • Basic geography of the United States
  • 1 year of logistics-related customer service experience
  • Excellent initiative and motivation skills
  • Excellent problem-solving skills
  • Excellent organizational skills
  • Strong attention to detail
  • PC skills – Windows, MS Office Suite
  • Ability to work in a multi-task environment
  • Strong interpersonal, communication, and customer service skills
  • Conflict Resolution
  • Demonstrated professionalism in all aspects of service provision to all organizational levels
What we offer:
  • Monthly food vouchers
  • Savings fund
  • Christmas Bonus
  • Vacation day and bonus
  • Private Health Insurance
  • Life Insurance
  • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
  • Dispersed work environments that promote a healthy work-life balance
  • Meaningful and impactful work and projects with an essential service provider
  • Join our engaging Wellness Program & extracurricular sports teams

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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