Carpenter/Handyperson Job at Wesley Mission (Ermington)

Job Description

This role supports WHMMS to deliver a high-quality service to the most in need in our communities. As per the position description, this role would undertake a range of general maintenance and minor modification tasks. You would be part of a team bringing renewed independence to those we serve. Reporting to the Building works supervisor you will be actively completing installations requested and approved by our client base. The candidate would need to be able to deliver high levels of customer service whilst being skilled with hand and powered tools in order to undertake a range of tasks including but not limited to handrails, grabrails and ramps. Support provided to customers through this role will involve customer facing consultations, trade installation explanations and requests and would also involve the use of various IT platforms, as well as reporting customer feedback and information about the service they have received into those systems.

Job Responsibility

This role supports WHMMS to deliver a high-quality service to the most in need in our communities
Undertake a range of general maintenance and minor modification tasks
Be part of a team bringing renewed independence to those we serve
Actively completing installations requested and approved by our client base
Deliver high levels of customer service
Be skilled with hand and powered tools
Undertake tasks including but not limited to handrails, grabrails and ramps
Involve customer facing consultations, trade installation explanations and requests
Use various IT platforms
Report customer feedback and information about the service they have received into those systems

Requirements

Demonstrated ability to work unsupervised as an effective team player and be receptive to change with a positive can-do attitude
High levels of attention to detail
Empathy and understanding of the work we do and client challenges and behaviours
High levels of ethics, morals, and standards in their approach to work
Ability to work to strict time frames and within budget
Neat and tidy appearance
Communicates professionally and courteously with clients under all situations
Willingness to affirm Wesley Mission’s vision, mission and values and enthusiastically advocate our Word and deed ministry
Relates well to a range of people with sound listening and problem-solving skills
Confident professional with strong initiative and business acumen
Displays emotional maturity and resilience
Have demonstrated experience undertaking general maintenance tasks in a paid role
Deliver a high quality of work and customer service
A current Class C (minimum) NSW Drivers Licence
Be able to drive a vehicle to various job sites to undertake clients work
Understand safe work practices
Work to set timeframes to complete jobs in a timely and efficient manner
Be able to work with other Wesley staff on larger maintenance or modifications jobs
Complete necessary paperwork and computerised reporting and recording of completed works
Computer literacy including proficiency in the use of Microsoft office suite of programs along with the ability to use computerised devices such as iPhone, iPad and laptop or desktop computers
Ability to follow direction to complete assigned tasks
An ability to set priorities and to achieve them through good time management skills
Skilled with hand and powered tools
Ability to work as part of a team and individually
Strong and clear communication skills both written and verbal
Understanding of and ability to implement safe work practices
Good problem-solving skills and the ability to refer to departmental guidelines and procedures
Trades qualifications in carpentry or a related field
Trade licence in KBLR or related construction activity
An understanding of the issues faced by people with a disability and with the frail and elderly in the context of Home Modifications and living independently
Experienced in construction of access ramps
Knowledge & experience in home modification & maintenance services
Knowledge of Australia Building Standards
First aid certificate or willingness to undertake first aid training
Not for profit or cause related management experience

Nice to have

Trades qualifications in carpentry or a related field
Trade licence in KBLR or related construction activity
An understanding of the issues faced by people with a disability and with the frail and elderly in the context of Home Modifications and living independently
Experienced in construction of access ramps
Knowledge & experience in home modification & maintenance services
Knowledge of Australia Building Standards
First aid certificate or willingness to undertake first aid training
Not for profit or cause related management experience

What we offer

Tax savings via salary packaging
Study leave and financial assistance through our educational assistance scheme for eligible employees
Fitness Passport membership for discounted access to gyms and pools across NSW
Blue Light Card membership offering discounts and rewards with retailers and services
Access to a confidential Employee Assistance Program (EAP) including Manager Assist
A highly engaged and values-driven workplace culture

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Carpenter/Handyperson

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