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Cargowise Specialist

Italy, Prato · Job Posted December 05, 2025
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Job Description

We are looking for a Cargowise Specialist to work from Italy while supporting ALPI Denmark. This role focuses on technical activities and process improvement within Cargowise, with a structured onboarding path and close collaboration with both Italian and Danish teams. You will help optimize processes, manage incidents, and contribute to the continuous improvement of our systems.

Job Responsibility

  • Manage Cargowise incidents
  • Participate in process improvement analysis together with key users
  • Perform configuration adjustments for ALPI Denmark (no coding required)
  • Test Cargowise updates and new functionalities
  • Join weekly Global Cargowise meetings and assist the DK team when needed
  • Contribute to internal documentation (procedures, workflows, process notes)

Requirements

  • Fluent English (C1 preferred)
  • Strong technical mindset and ability to work with complex systems
  • Motivated to master Cargowise and its processes

Nice to have

  • Experience with Cargowise (CCS/CCP certification is a plus)
  • Basic understanding of freight forwarding processes
  • Experience with workflow documentation
  • Familiarity with AI tools

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