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Cargo Services Agent

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Alaska Air Group

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Location:
United States , Portland

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

19.10 USD / Hour
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Job Description:

This Cargo Service Agent role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings.

Job Responsibility:

  • Assist customers with shipping needs (e.g. air cargo transactions, airway bill preparation, rating, acceptance, load planning, filling, tracing, and telephone inquiries) in a warehouse environment
  • Receive and distribute airfreight, equipment, mail and products within the cargo building
  • Use a variety of work aides: computers, carts, dollies, pallets, hand trucks and forklifts
  • Perform other duties as assigned

Requirements:

  • A minimum of 1 year of customer service or community service experience
  • Strong written and verbal communication skills
  • Ability to juggle multiple tasks in a fast-paced environment
  • Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia
  • Ability to learn and operate a computerized cargo system
  • Typing speed of at least 25 WPM
  • Ability to consistently lift 70 lbs
  • Must be able to stand for long periods of time
  • Must be able to bend, squat, stoop, reach and grasp
  • Ability to perform basic mathematics
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Ability to participate in paid training that may require overnight travel
  • Ability to obtain USPS Mail Handling Certification
  • Ability to obtain airport security clearance
  • Ability to communicate in English
  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.
What we offer:
  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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