Cargo Inside Sales Coordinator Job at Air Canada (KOREA, REPUBLIC OF)

Job Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This role is supporting the cargo commercial, operations and administration; and dealing with all cargo office requirements in South Korea as listed below.

Job Responsibility

Answer enquiries from customers on both import and export, service and irregularities
Together with operations, maintain and arrange replenishment of the office’s forms, labels and stationery inventories and other administrative supports
Arrange pre-alerts for hi-tech product shipments to transits and destinations
Supporting the commercial and operations teams to handle cargo bookings, reservations, entries into the system before flight
close and verify airwaybills after flights
Provide commercial support, analytical support to the Cargo team
Support the Cargo Manager – South Korea, Cargo Sales Manager – South Korea, and Cargo team in the day-to-day reports and duties, including commercial offers, contracts, EQ, claims, schedule and company updates, and other enquiries
Assist in maintaining an up-to-dated customer database of South Korea
Verify daily that shipments are on-forward as per booked connection and communicate the same with customers
Assist in complying all performance reports on timely manner and communicate and reconcile the same with customers on bi-weekly basis, or on need basis
Assist in all invoicing based on the reconciled reports on timely manner, bi-weekly basis, and on chartered flights on need basis
or through CASS
Assist in collection from customers based on the agreed reports within the credit period together with internal teams
Assist in space allotment performance, and second leg capacity and allotment fulfillment, in coordination with HQ, regional teams, and Korea Cargo team
Assist in AWB stock allot to customers
Monitor all schedule changes and updates in coordination with HQ
Other duties as assigned

Requirements

Undergraduate degree
Minimum airline experience 5 years and/or other relevant industry experience
Sound knowledge and proficiency of computer skills, including Word, Excel and Power Point
High level of organizational skills and inter-personal skills, and sensitive to numbers
team player
Ability to work under pressure, plan workload and meet deadlines under minimal supervision
Proven customer orientation and ability to work with internal and external customers

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Cargo Inside Sales Coordinator

Job Description

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