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Join our team as a Cargo and Freight Agent - AI Trainer, where your industry expertise will directly influence the next generation of AI-driven logistics solutions. In this unique role, you will leverage your insights and hands-on experience to help train and refine advanced AI models, ensuring they accurately reflect real-world cargo and freight operations.
Job Responsibility:
Expedite and route movement of incoming and outgoing cargo and freight shipments across airline, train, and trucking terminals, as well as shipping docks
Take and process customer orders, arranging for pickup and delivery of freight and cargo to designated loading platforms
Prepare, review, and validate bills of lading, invoices, and shipping documentation to determine accurate charges and tariffs
Negotiate and coordinate transportation of goods with shipping and freight companies to optimize delivery timelines and costs
Track shipment progress and provide timely updates on delivery statuses to clients and the AI training team
Advise clients on optimal transportation methods, payment options, and regulatory compliance in cargo logistics
Estimate freight or postal rates, record shipment costs and weights, and ensure data is accurately used for AI model improvement
Requirements:
Proven experience as a Cargo and Freight Agent, Freight Forwarder, or in a closely related logistics role (e.g., Load Planner, Logistics Coordinator, Ship Broker)
Exceptional written and verbal communication skills, with strong attention to detail and client care
Solid understanding of shipping documentation, including bills of lading, invoices, and tariffs
Demonstrated ability to negotiate and coordinate with transportation providers and clients
Familiarity with tracking systems, cargo terminal operations, and shipment routing best practices
Comfort with technology and interest in contributing to AI training datasets
Strong organizational, analytical, and problem-solving abilities
Nice to have:
Previous experience training or collaborating with AI or digital platforms in logistics contexts
Knowledge of international freight regulations and customs procedures