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Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in Maintenance Operations? With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen
Job Responsibility:
You will be first point of contact for customer, offering advice and assistance
You will be required to carry out minor repairs to the blocks (both internal and external)
To be able to monitor and observe activity within the blocks and report inappropriate behaviour
Report repairs and ASB issues within the block
To keep the blocks up to a high standard of cleanliness
You will report into the Cleaning Manager
Knowledge of the blocks in the Barley Lea, The Lindfield and Whitworth Ave area of Coventry
Being a presence in the block engaging with residents, providing knowledge and helpful information and able to assist with queries
Carrying out block inspections dealing with any hazards or spillages and reporting
Being responsible for the cleaning of the block to a high standard of cleanliness internally and externally as per the cleaning specification to ensure the block is clean at all times
Identifying Safeguarding issues and report appropriately
Carrying out meter readings as requested by tenants
Requirements:
Previous knowledge and cleaning experience in blocks
Decisive, capable and balanced in dealing with a wide range of day to day operational issues, decisions and pressures
Team player with the ability to build relationships with internal and external customers
What we offer:
Annual leave starts at 26 days per year plus bank holidays
Annual leave purchase scheme – option to buy up to an additional 5 days per year
Enhanced family leave (maternity, paternity and adoption)