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Carer Support Adviser

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Carers First

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Location:
United Kingdom , Essex

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

23500.00 GBP / Year

Job Description:

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

Job Responsibility:

  • Supporting carers through collaborative working, ensuring their voices are heard and their needs are met
  • Identifying opportunities for service improvement and driving new initiatives that respond directly to carers' experiences
  • Building relationships with local community organisations to develop strong partnerships and enhance support networks

Requirements:

  • Experience in the health and social care sector (desirable not essential)
  • Proven ability to assess and support individuals' needs effectively
  • Strong written and verbal communication skills to create carer assessments, support plans and maintain accurate care records
  • Confidence in using databases and digital systems for timely record-keeping
  • A sensitive and respectful approach to building positive relationships with those you support
  • Working knowledge and practical experience in safeguarding
  • Commitment to promoting equality, diversity, and inclusion across all services

Nice to have:

Experience in the health and social care sector

What we offer:
  • 26 days annual leave entitlement which increases with length of service
  • flexible working options
  • paid carers leave
  • access to our work-place pension
  • staff discount scheme
  • employee assistance programme
  • a Benenden Healthcare package
  • excellent training and development programmes

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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