Career Planner Job at Robert Half (Williamsburg)

Job Responsibility

Guide participants through career planning services by assessing employment goals, identifying training options, and recommending appropriate next steps
Evaluate and document eligibility for workforce programs in accordance with applicable federal and state guidelines, ensuring records are complete and accurate in the designated system
Manage an active caseload of individuals engaged in career development or occupational training, maintaining consistent communication and timely follow-up
Conduct interviews and orientations in one-on-one and group settings to gather background information, determine job readiness, and explain available services
Create individualized service strategies that outline each participant’s objectives, support needs, and training plans based on assessments and consultations
Monitor participant activity throughout the program lifecycle, recording progress, updating case notes, and addressing barriers that may affect successful outcomes
Coordinate with training providers and community organizations to support enrollment, referrals, service delivery, and participant success
Provide job placement assistance, retention support, and post-exit follow-up to help meet employment and performance goals during the required follow-up period
Maintain organized files, training documentation, and outcome records while preparing monthly activity reports and other required program data
Represent the organization professionally when working with participants, partner agencies, and internal teams, including providing support to business services efforts as needed

Requirements

3+ years of experience in case management, workforce development, recruiting, career services, or a closely related function
Demonstrated ability to support job seekers with employment planning, training coordination, and job placement activities
Experience maintaining detailed participant files, compliance documentation, and accurate electronic records
Strong interviewing, orientation, and communication skills for working with individuals and groups from diverse backgrounds
Ability to track program activity, monitor outcomes, and prepare routine reports with a high level of accuracy
Familiarity with eligibility determination processes and adherence to policy-driven program requirements
Proven organizational skills with the ability to manage multiple participants, priorities, and deadlines effectively
Sound judgment, discretion, and commitment to protecting confidential participant and program information

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation

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