CrawlJobs Logo

CARE Training Specialist

United States · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

The CARE Training Specialist, in consultation with the Director and members of the CARE management team, will develop a comprehensive educational plan and provide training programs on regulatory requirements, policies and procedures for the use of animals in research. Training will encompass the orientation to CARE which covers zoonoses, allergen exposure, personal hygiene, personal protective equipment, and other aspects of occupational health and safety. Education will be provided to CARE staff and the Brown research community through the development and implementation of online modules, classroom and virtual training, hands-on animal training, facility orientation, and other methods. The CARE Training Specialist will provide training in multiple environments including one-on-one training, small group training, and large group lectures. Documentation of training provided and any follow-up training that is required will be maintained.

Job Responsibility

  • Develop a comprehensive educational plan and provide training programs on regulatory requirements, policies and procedures for the use of animals in research
  • Provide training encompassing orientation to CARE which covers zoonoses, allergen exposure, personal hygiene, personal protective equipment, and other aspects of occupational health and safety
  • Provide education to CARE staff and the Brown research community through the development and implementation of online modules, classroom and virtual training, hands-on animal training, facility orientation, and other methods
  • Provide training in multiple environments including one-on-one training, small group training, and large group lectures
  • Maintain documentation of training provided and any follow-up training that is required

Requirements

  • Bachelor’s Degree in Animal Science or Veterinary Technology
  • 5 years of work experience in a research animal care facility
  • Prior experience providing didactic and hands-on training in a research setting is highly desired
  • Current LAT certification with the American Association for Laboratory Animal Science
  • LATg and/or CVT certification strongly preferred
  • Knowledge of relevant federal regulations (USDA, PHS Policy) and accreditation standards (AAALAC)
  • Knowledge of husbandry procedures for rodents, aquatic species, livestock species, nonhuman primates and other nontraditional species (bats, reptiles, birds, amphibians)
  • Knowledge of handling and biomethodology techniques for commonly used laboratory animal models
  • Basic knowledge of animal techniques including routine husbandry, anesthesia, aseptic techniques, drug administration, recognition of normal animal behavior, and appropriate handling of laboratory animals
  • Knowledge and understanding of regulatory requirements for the use of animals in research
  • Knowledge and familiarity of Brown University Institutional Animal Care and Use Committee policies is preferred
  • Computer skills are required including proficiency with MS Word and PowerPoint
  • Working knowledge of AALAS Learning Library and Traincaster preferred
  • Excellent written, verbal, and interpersonal communication skills with people in a wide range of organizational roles and education levels
  • Demonstrated ability to succeed in a self-directed manner
  • Ability to train, motivate and oversee staff under potentially stressful conditions
  • Strong commitment to customer service
  • Good team building skills and ability to work with similarly dedicated persons in a team fashion within a high energy research environment
  • Must be able to exchange accurate information
  • CRIMINAL BACKGROUND AND EDUCATION CHECK REQUIRED

Nice to have

  • Prior experience providing didactic and hands-on training in a research setting
  • LATg and/or CVT certification
  • Knowledge and familiarity of Brown University Institutional Animal Care and Use Committee policies
  • Working knowledge of AALAS Learning Library and Traincaster

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

CARE Training Specialist

8 matching positions

Senior Training Specialist

We are seeking a highly accomplished and strategic Senior Training Specialist fo...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
August 06, 2026
Flip Icon
Requirements
Requirements
  • Adult Learning Facilitation: Extensive hands-on experience facilitating adult learning programs using a wide variety of interactive delivery and engagement methods
  • Content Creation Depth: Proven track record of developing functional end-user training materials, including instructional guides, participant workbooks, and interactive digital modules
  • Authoring Software Mastery: High proficiency using advanced e-learning authoring platforms (such as Articulate 360 or Camtasia), modern learning management systems, and standard productivity software
  • Accessibility & Design Standards: Direct knowledge and practical application of digital accessibility laws (AODA), user interface guidelines, and structured design frameworks
  • Healthcare Domain Insight: 2+ years of experience delivering technical training support within healthcare spaces, specifically focused on platforms like Long-Term Care systems, Electronic Medical Records (EMRs), or Clinical Assessment tools
  • Adult Education Foundations: Strong operational understanding of adult education theories, behavioral principles, and modern instructional design practices
  • Stakeholder Consultation: Polished consulting and relationship-building skills, with a demonstrated ability to establish strong ties across technical teams and business line management
  • Communication & Presentation: Exceptional verbal, written, and cross-functional communication skills, paired with natural comfort presenting intricate technical systems to non-technical lay audiences
  • Project & Team Leadership: Strong personal organization, critical thinking, and project management capabilities to monitor development progress and meet strict deployment deadlines
Job Responsibility
Job Responsibility
  • Training Needs Assessment: Lead comprehensive learning needs assessments across diverse stakeholder groups to isolate capability gaps and align training strategies with organizational change management practices
  • Curriculum Architecture: Design and structure comprehensive learning paths, lesson plans, and instructional modules for enterprise wide technology initiatives
  • Content Engineering & Development: Author and develop a diverse array of training artifacts for all end-user tiers, including interactive e-learning modules, structured user guides, quick-reference scripts, and facilitator packages
  • Adult Program Facilitation: Lead and facilitate highly engaging instructional sessions using varied delivery models, orchestrating both structured physical classrooms and dynamic virtual environments
  • E-Learning Asset Management: Utilize advanced digital authoring tools to build, iterate, and publish modern digital training material integrated with enterprise Learning Management Systems (LMS)
  • Cross-Functional Collaboration: Partner directly with subject matter experts, software developers, quality assurance teams, and third-party vendors to translate complex application specifications into digestible business workflows
  • Evaluation & Continuous Learning: Design and execute post-training evaluation frameworks to measure baseline performance, gather user feedback, and establish continuous support models
  • Accessibility & Standard Compliance: Ensure all digital interfaces, documents, and media components strictly adhere to standardized design languages and provincial digital accessibility regulations
  • Project Management Integration: Apply structured project planning methodologies to track instructional development milestones, mitigate pipeline bottlenecks, and maintain synchronization with macro deployment timelines
What we offer
What we offer
  • Full-Lifecycle Ownership: Lead an enterprise-level education strategy completely from initial gaps assessment to curriculum design, creation, and deployment
  • Cutting-Edge Tooling Stack: Deepen your technical toolkit using top-tier instructional software like Articulate 360, Camtasia, and modern enterprise LMS environments
  • High-Impact Domain Depth: Gain elite experience developing specialized healthcare and digital software instruction frameworks with high public-facing utility
  • Long-Term Contract Runway: Benefit from strong career predictability with a solid 15-month engagement footprint and a stable extension pipeline
Read More
Arrow Right

Patient Care Specialist - Caseworker

We are recruiting Patient Support Specialists or Caseworkers (temporary opportun...
Location
Location
Canada , Oakville
Salary
Salary:
23.00 - 25.50 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 26, 2026
Flip Icon
Requirements
Requirements
  • 1-3 years of experience in administration and customer service, preferably in a healthcare setting
  • Top-notch organization and prioritization skills
  • Tech-savvy, able to learn new software quickly
  • Proactive, takes initiative to help others
  • Able to work in a fast-paced, changing environment with conflicting priorities
  • Attention to detail and outstanding communication skills
  • Friendly, adaptable and committed to patient care
  • As this role is 100% remote, the successful candidate should have a reliable internet connection and a space to work at home
Job Responsibility
Job Responsibility
  • Engage patients by phone
  • Use empathy to speak with patients and caregivers to support them with the completion of paperwork that will ensure they get the medication they require
  • Work as part of a team to triage inquiries and requests from a shared email inbox and use chat to communicate
  • Explain prescription coverage to patients and answer questions (templates Q&A provided as well as thorough training)
  • Act as an important point of contact and liaison between patients and internal/external stakeholders and a representative of this world-class organization
What we offer
What we offer
  • Work-from-home opportunity
  • 6-10 weeks estimated temporary contract opportunity with potential for extension to up to 16 weeks + considerable opportunity for permanent hire within the term of the temporary contract
  • Competitive hourly rate of approximately $23-25.50/hr
  • Great work-life balance: Monday-Friday, shifts between 8 am-8 pm EST with the opportunity to work 9 am - 5 pm EST or an 8-hour shift ending at 8 pm EST for those seeking a later shift
  • Learning-oriented company: thorough training and onboarding program provided for remote employees
  • Gain experience with a leader in the pharmacy sector
  • Home office equipment provided as per company policy
  • Fulltime
Read More
Arrow Right

Patient Care Specialist - Caseworker

We are recruiting Patient Support Specialists or Caseworkers (temporary opportun...
Location
Location
Canada , Oakville
Salary
Salary:
23.00 - 25.50 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 24, 2026
Flip Icon
Requirements
Requirements
  • 1-3 years of experience in administration and customer service, preferably in a healthcare setting
  • Top-notch organization and prioritization skills
  • Tech-savvy, able to learn new software quickly
  • Proactive, takes initiative to help others
  • Able to work in a fast-paced, changing environment with conflicting priorities
  • Attention to detail and outstanding communication skills
  • Friendly, adaptable and committed to patient care
  • Should have a reliable internet connection and a space to work at home
Job Responsibility
Job Responsibility
  • Engage patients by phone
  • Use empathy to speak with patients and caregivers to support them with the completion of paperwork that will ensure they get the medication they require
  • Work as part of a team to triage inquiries and requests from a shared email inbox and use chat to communicate
  • Explain prescription coverage to patients and answer questions (templates Q&A provided as well as thorough training)
  • Act as an important point of contact and liaison between patients and internal/external stakeholders and a representative of this world-class organization
What we offer
What we offer
  • Work-from-home opportunity
  • 6-10 weeks estimated temporary contract opportunity with potential for extension to up to 16 weeks + considerable opportunity for permanent hire within the term of the temporary contract
  • Competitive hourly rate of approximately $23-25.50/hr
  • Great work-life balance: Monday-Friday, shifts between 8 am-8 pm EST with the opportunity to work 9 am - 5 pm EST or an 8-hour shift ending at 8 pm EST for those seeking a later shift
  • Learning-oriented company: thorough training and onboarding program provided for remote employees
  • Gain experience with a leader in the pharmacy sector
  • Home office equipment provided as per company policy
  • Fulltime
Read More
Arrow Right

Customer Care Specialist

We are the duck. We develop and empower our people, cultivate relationships, giv...
Location
Location
United States , Windsor
Salary
Salary:
37440.00 - 55000.00 USD / Year
aflac.com Logo
Aflac
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures
  • Emotional intelligence skills shown through giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Skill in selecting and using training/instructional methods and procedures when learning new policies, procedures, concepts or products
  • Skill in managing one's own time and actively looking for ways to help people whether team members or customers
  • Skilled in verbal and written communication regardless of channel (phone, chat, email, text, social media, etc.) in order to convey information and ideas so others will understand
  • Requires special communication skills including, but not limited to having the ability to defuse tough conversations in a high-emotion environment while maintaining a calm demeanor
  • Problem solving skills
  • Microsoft Excel skills
  • Experience translating from Spanish to English and English to Spanish (for bilingual positions)
Job Responsibility
Job Responsibility
  • Under general supervision, receives inbound calls, email, or chats regarding Aflac products and services
  • provides thorough and accurate responses to policyholder or field force inquiries regarding policy or claim issues for Aflac products and service
  • Accurately processes Point of Call transactions including, but not limited to, customer name changes, transfers, cancellations, and beneficiary changes
  • promotes good customer relations by providing premier customer service with a professional and friendly demeanor
  • develops customer relationships through rapport-building, listening skills, engaging the customer, seeking clarification, and building trust
  • Composes and/or generates communications to request information or confirm action taken
  • is responsive and timely with correspondence and problem resolution, and displays a caring attitude
  • coordinates with other departments/divisions as necessary to ensure customer satisfaction with Aflac's services and products
  • Navigates computerized system for tracking, gathering and researching information
  • routes and tracks outstanding requests to ensure policy-holders and other customers receive complete, accurate and timely resolutions
What we offer
What we offer
  • medical
  • dental
  • vision coverage
  • prescription drug coverage
  • health care flexible spending
  • dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • annual bonuses
  • opportunity to purchase company stock
  • Fulltime
Read More
Arrow Right

Learning & Development Care Specialist - VOIS

We are seeking a learning and development professional who is passionate about c...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of the VOIS strategy and collaborative working culture
  • Experienced in facilitating technical and functional learning content across diverse audience groups
  • Confident engaging with learners at different levels of organisational hierarchy
  • Comfortable using digital tools and virtual platforms to enhance learning engagement
  • Self-driven professional who builds rapport quickly and communicates with clarity and confidence
  • Skilled in delivering engaging presentations and designing high-quality learning materials
Job Responsibility
Job Responsibility
  • Deliver impactful learning experiences using a blend of digital, virtual, face-to-face facilitation, coaching, and reflective learning techniques
  • Facilitate and coordinate training programmes aligned to business needs, ensuring knowledge, skill, and capability uplift
  • Conduct upskilling and cross-skilling programmes to support workforce agility
  • Track learner progress and maintain accurate training reports throughout the learning journey
  • Identify capability gaps during training and collaborate with functional experts to address them effectively
  • Act as a key point of contact for business stakeholders, supporting local market priorities through informed judgement and best practice
  • Enable smooth transition from training to operational readiness by maximising learner throughput and preparedness
What we offer
What we offer
  • Opportunity to work within a global learning ecosystem supporting multiple markets
  • Exposure to modern learning methodologies, digital facilitation, and capability frameworks
  • A collaborative environment that values innovation, continuous improvement, and learner impact
  • The chance to influence performance outcomes by shaping functional capability at scale
  • Fulltime
Read More
Arrow Right

Consumer Care Specialist

We are seeking a dynamic Consumer Care / Sales Specialist to execute our Partner...
Location
Location
South Africa , Sandton
Salary
Salary:
Not provided
coloplast.com Logo
Coloplast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree preferred
  • Excellent communication and interpersonal skills
  • Proficiency in CRM systems
  • Strong direct to consumer sales skills
  • Ability to work both independently and collaboratively
Job Responsibility
Job Responsibility
  • Community Lead Engagement and Management: Engage with leads from marketing campaigns, inbound calls, and Webshop activities
  • Maintain CRM quality by accurately capturing and managing all leads
  • Contact all assigned leads within the designated SLA, offering expert product recommendations and dispatching appropriate samples
  • Consumer Campaign Execution: Actively engage and perform up-selling/cross-selling as required by campaign objectives
  • Stay current on all campaign training materials and communicate knowledge gaps to the Consumer Care Lead
  • Document campaign feedback and consumer insights in accordance with SOPs
  • Consumer Sales and Support: Drive growth in Direct channels by effectively capturing community leads
  • Offer tailored product advice and ensure the placement of suitable products for consumer needs
  • Consumer-Centric Communication: Uphold the company’s image through professional and customer-focused communication
  • Consumer Queries and Complaints: Respond to emails promptly to ensure timely query resolutions
Read More
Arrow Right

BPO Customer Care Specialist

The Team Lead ensures that the 'gears' of the department turn smoothly, providin...
Location
Location
United States , Lincoln
Salary
Salary:
83000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 years of customer service experience, preferably in financial services or a BPO environment
  • 2 Years MS Office Suite Experience including report writing and presenting
  • Active FINRA Series 6 and Series 63 licenses (must be current and in good standing)
  • High school diploma or GED Required
  • 3 Years knowledge of Life insurance and Annuity policies
  • 5 years in Variable Life Insurance or Variable Annuity operations. Previous experience as a 'Senior Specialist' or 'Lead' is highly preferred
  • Strong understanding of investment account servicing and mutual fund or annuity products
  • Excellent communication skills (verbal and written)
  • Ability to navigate multiple systems and manage time effectively
  • High attention to detail with a commitment to compliance and accuracy
Job Responsibility
Job Responsibility
  • Serve as the Primary Subject Matter Expert (SME) for 10–15 Variable Specialists, answering real-time questions regarding policy provisions, fund allocations, and tax reporting
  • Conduct 'side-by-side' training and peer reviews to help specialists sharpen their technical skills and reduce processing errors
  • Monitor real-time queues to ensure equitable distribution of work and prevent bottlenecks
  • Identify and escalate high-risk transactions to the Manager before they breach SLA (Service Level Agreement) and SEC/FINRA regulations
  • Handle initial-tier escalations from financial professionals and policyholders, utilizing superior de-escalation skills to resolve issues before they require executive intervention
  • Manage projects with oversight from their supervisor
  • Establishes solid working relationships with clients and internal departments to resolve escalated issues
  • Provide high-quality customer care through phone, email, and chat channels
  • Assist clients with inquiries related to investment accounts, transactions, and financial products
  • Ensure all communication follows FINRA, SEC, and internal compliance policies
What we offer
What we offer
  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short- and long-term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally required benefits
  • NTT DATA will provide a computer and headset for remote work
  • Fulltime
Read More
Arrow Right

Residential Youth Care Specialist

Residential Youth Care Specialist - Esther’s Home. Mirror Ministries’ mission is...
Location
Location
United States , Tri-Cities
Salary
Salary:
20.00 - 22.50 USD / Hour
christiancareercenter.com Logo
Christian Career
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • Must be 21 years of age or older
  • Must have the skills and the ability to assist the needs of the clients
  • Must have at least 6 months of similar work experience related to caring for vulnerable populations OR be attending classes at an accredited college related to caring for vulnerable populations
  • Must have an active and vital relationship with Jesus and be a part of a supportive faith community outside of Mirror Ministries
  • Must agree with our Statement of Faith
  • Must have reliable transportation, current auto insurance, and a clean driving record
  • Must be comfortable with a wide range of responsibilities
  • Must be professional, teachable, and a humble servant leader
  • Possess excellent interpersonal and supervisory skills as well as professional verbal and written communication skills
Job Responsibility
Job Responsibility
  • Build trust and rapport using a strengths-based approach and trauma-informed engagement practices with residents who have experienced sexual exploitation
  • Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for residents
  • take ownership for fostering a trauma-informed, home-like atmosphere where residents can feel safe and stable
  • Provide on-site resident supervision
  • support residents with crisis intervention and behavioral redirection
  • Maintain awareness of resident whereabouts (and line-of-sight supervision as necessary)
  • complete related documentation as required
  • Engage, support, and coach residents on healthy participation in the life of the home
  • educate residents on independent living skills, including but not limited to personal care and food preparation
  • Model positive behavior, communication, and coping skills using de-escalation, mediation, and problem-solving skills
What we offer
What we offer
  • holiday pay
  • accrued sick time per WA State law
  • local fitness center membership
  • Parttime
Read More
Arrow Right