Care Technology Operations Facilitator

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Flexible working - We are guided by our client work and needs; however, you have autonomy to manage your time and diary to suit your work/life balance. Expected to spend at least 3+ days in our client office (West London) with some other limited travel in these areas. Occasional travel to PA’s London office in Victoria. Do you want to play a key role in delivering innovative care technology services that improve outcomes for vulnerable people? Our Care Technology team are looking for an exceptional Care Technology Operations Facilitator with experience in Health or Social Care. You will support the day-to-day delivery of our Argenti care technology service, managing referrals and ensuring a high-quality, efficient service for council staff and service users. You will also support wider service responsibilities including quality assurance, transformation and programme delivery and contract management and compliance. In this role, you will contribute to service excellence while helping people live more independent and fulfilling lives. Established in 2013, Argenti is an award-winning partnership created by PA Consulting. It collaborates with Councils across the country to deliver an innovative approach to care technology services, also known as TECS or telecare. Through its strategic partnerships with Councils, Argenti helps people of all ages live safer, more independent, gloriously ordinary lives in the place they call home. Purpose of the role: To be part of an award-winning team responsible the for the administration of the day-to-day operational service, ensuring that it is efficient and responsive to the needs of Council staff and service users. To work with potential referrers of care technology to support their high-quality referrals into the service to achieve better outcomes and quality of life for service users, their families and their carers. To be responsible for ensuring that all records are kept accurately. To serve as an ambassador for the Argenti partnership, representing the service in a positive and progressive manner at all times through all interactions.