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Help us keep elderly and vulnerable people safer and better connected by using digital technology. Install sensor-based technologies within individuals’ homes to better monitor health and well-being remotely. Play a key role in delivering technology contracts in SW and NE London area.
Job Responsibility:
Speak to social workers and referring partners to conduct customised needs outcomes-based telephone assessment
Deliver, collect, install, demonstrate, repair and maintain care technology in people's own homes
Travel by driving your own vehicle
Support people of all ages to maintain their health and wellbeing
Support unpaid carers
Day-to-day management of stock and maintenance of stock
Set up / repair / collection of care technology in people's own homes
Move and track equipment and stock movements through computerised bar code scanner system
Respond to customer alert activations, visiting clients at home
Carry out risk assessments
provide advice and assistance to ensure client’s safety and wellbeing
Respond to emergency requests and safeguard clients
Maintain and document accurately all installations, emergencies, handovers
Manage enquiries, ensuring faulty equipment is reported
Maintaining links with internal and external agencies to facilitate access to help at times of emergency
Train and instruct new members of staff
Requirements:
Excellent interpersonal skills
Strong team player with flexible approach and good communication skills
Good level of general education to GCSE or similar (as a guide 4 GSCE’s A*-C)
Able to work in a fast-paced environment
Ability to drive and have access to your own vehicle
Ability to prioritise and categorise based on information provided and using sound judgement
Effective written skills
Effective organisation and time management skills
Organised and diligent
Self-starter
Nice to have:
Level 2 Introduction to Technology Enabled Care or equivalent
Relevant additional qualifications e.g. administrative qualifications
Health and Social Care qualifications
Level 2/3 in Health and Social Care
Telecare CPD Essential Experience
Experience (personal, paid or voluntary) of working with disabled adults and older people
Knowledge of technology and a passion for it
Knowledge and experience of working with Healthcare Professionals
Experience of working with a range of partner organisations
Experience within a community setting
Experience of working in a challenging and emotional environment, dealing with clients/families that may be recently bereaved, be at end of life, have learning disabilities or needing equipment to help rehabilitate
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