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Care Technology Installer

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Alcove

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Help us keep elderly and vulnerable people safer and better connected by using digital technology. Install sensor-based technologies within individuals’ homes to better monitor health and well-being remotely. Play a key role in delivering technology contracts in SW and NE London area.

Job Responsibility:

  • Speak to social workers and referring partners to conduct customised needs outcomes-based telephone assessment
  • Deliver, collect, install, demonstrate, repair and maintain care technology in people's own homes
  • Travel by driving your own vehicle
  • Support people of all ages to maintain their health and wellbeing
  • Support unpaid carers
  • Day-to-day management of stock and maintenance of stock
  • Set up / repair / collection of care technology in people's own homes
  • Move and track equipment and stock movements through computerised bar code scanner system
  • Respond to customer alert activations, visiting clients at home
  • Carry out risk assessments
  • provide advice and assistance to ensure client’s safety and wellbeing
  • Respond to emergency requests and safeguard clients
  • Maintain and document accurately all installations, emergencies, handovers
  • Manage enquiries, ensuring faulty equipment is reported
  • Maintaining links with internal and external agencies to facilitate access to help at times of emergency
  • Train and instruct new members of staff

Requirements:

  • Excellent interpersonal skills
  • Strong team player with flexible approach and good communication skills
  • Good level of general education to GCSE or similar (as a guide 4 GSCE’s A*-C)
  • Able to work in a fast-paced environment
  • Ability to drive and have access to your own vehicle
  • Ability to prioritise and categorise based on information provided and using sound judgement
  • Effective written skills
  • Effective organisation and time management skills
  • Organised and diligent
  • Self-starter

Nice to have:

  • Level 2 Introduction to Technology Enabled Care or equivalent
  • Relevant additional qualifications e.g. administrative qualifications
  • Health and Social Care qualifications
  • Level 2/3 in Health and Social Care
  • Telecare CPD Essential Experience
  • Experience (personal, paid or voluntary) of working with disabled adults and older people
  • Knowledge of technology and a passion for it
  • Knowledge and experience of working with Healthcare Professionals
  • Experience of working with a range of partner organisations
  • Experience within a community setting
  • Experience of working in a challenging and emotional environment, dealing with clients/families that may be recently bereaved, be at end of life, have learning disabilities or needing equipment to help rehabilitate

Additional Information:

Job Posted:
December 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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